Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver an exceptional in-store experience and create 'wow' moments for customers.
- Company: Join a premium brand focused on customer-centric service and brand loyalty.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Work in a vibrant environment with opportunities to shine and grow.
- Why this job: Be part of a dynamic team that ignites passion and movement in fans.
- Qualifications: 1+ years in retail or customer service, with strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
As a Store Advisor, you will be a key player in driving a premium, individualized fan experience in-store. Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments and ensure a seamless, premium, customer-centric operation. Reporting to the Store Leader, you will support the retail function by demonstrating a high level of performance through service with authenticity. Your contribution ensures that our premium service standards drive brand loyalty and ignite the human spirit through movement.
Your story:
- You have 1+ years of relevant experience in retail or in a customer service-related field.
- You have an understanding of service excellence, with the ability to engage our fans, address their needs, and provide effective solutions.
- You possess organizational skills and attention to detail.
- Excellent communication skills and the ability to provide constructive feedback to improve store processes and fan experiences.
- Ability to work weekends, evenings and holidays as needed.
Store Advisor, sf Chestnut St employer: ON RUNNING
Contact Detail:
ON RUNNING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Advisor, sf Chestnut St
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products and values so you can engage with fans authentically. This knowledge will help you create those 'wow' moments that make a lasting impression.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to refine how you address customer needs and provide solutions. The better you can articulate your thoughts, the more confident you'll feel in-store.
✨Tip Number 3
Showcase your organisational skills! Think about how you can keep the store running smoothly and efficiently. Maybe create a checklist of tasks you’d tackle during busy periods to demonstrate your proactive approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to that premium customer experience.
We think you need these skills to ace Store Advisor, sf Chestnut St
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for delivering top-notch customer service shine through. We want to see how you engage with fans and create those 'wow' moments that make a difference!
Highlight Relevant Experience: Make sure to showcase your 1+ years of experience in retail or customer service. We’re looking for specific examples of how you've excelled in similar roles, so don’t hold back on the details!
Demonstrate Your Communication Skills: Since communication is key in our stores, use your application to illustrate how you effectively interact with customers and colleagues. A well-structured application will show us your attention to detail and organisational skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ON RUNNING
✨Know the Cloud CX Philosophy
Before your interview, make sure you understand the Cloud CX philosophy. This is crucial for a Store Advisor role, as it focuses on delivering exceptional customer experiences. Familiarise yourself with how this philosophy translates into 'wow' moments for customers.
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples from your past experience where you've engaged with customers and provided effective solutions. Highlight instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's focus on service excellence.
✨Demonstrate Organisational Skills
Think of ways to showcase your organisational skills during the interview. You might want to mention how you manage your time effectively or how you keep track of tasks in a busy retail environment. This will show that you can handle the demands of the role while maintaining attention to detail.
✨Be Ready for Role-Playing Scenarios
Expect some role-playing scenarios during the interview to assess your ability to engage with fans. Practice responding to common customer queries or complaints in a way that reflects authenticity and a premium service mindset. This will help you stand out as a candidate who truly understands the brand's values.