At a Glance
- Tasks: Deliver exceptional customer service and embody On's core values in our Milan Flagship Store.
- Company: Join On, a leading brand passionate about movement and innovation.
- Benefits: Gain retail experience, develop communication skills, and be part of a dynamic team.
- Why this job: Be a key player in creating a premium customer experience in Italy's first On store.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service.
- Other info: Enjoy a vibrant work environment with opportunities for personal growth.
The predicted salary is between 10 - 13 Β£ per hour.
This is your opportunity to become a core part of On's Direct-to-Consumer (DTC) team based in our Milan Flagship Store - our very first store in Italy! On will rely on you to deliver exceptional customer service to each and every customer while embodying On's core values and passion for movement. Our Store will be the hallmark of the On brand and we are always finding unique ways to deliver a premium product and innovative customer experience.
Your story
- Experience within a retail work environment
- Strong communication and interpersonal skills
- Ability to take initiative, learn quickly, and work both independently and as part of a team
- Excellent customer service and relationship building skills
- Eye for maintaining outstanding store condition and visual merchandising standards
- Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business
- Fluent Italian written and spoken, English is a plus
Other information
The following information is representative of the essential functions performed in this specific position. As you will be working in a retail store environment the position involves constant spoken communication but also reaching, carrying, climbing stairs, and standing for consecutive hours. It will occasionally involve stooping, kneeling, and crouching. You may also occasionally lift material up to 25 pounds (11.3 kg).
Store Advisor (Part-Time) - Milan employer: ON RUNNING
Contact Detail:
ON RUNNING Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Store Advisor (Part-Time) - Milan
β¨Tip Number 1
Get to know the brand inside out! Research On's values, products, and customer service approach. When you walk into that interview, you'll be able to show your passion and understanding of what makes On special.
β¨Tip Number 2
Practice your communication skills! Since this role is all about connecting with customers, try role-playing with a friend or family member. This will help you feel more confident when chatting with potential customers in the store.
β¨Tip Number 3
Show off your teamwork skills! Think of examples from your past experiences where you worked well with others. Being part of a team is crucial in retail, so make sure you highlight your ability to collaborate and support your colleagues.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the On family right from the start.
We think you need these skills to ace Store Advisor (Part-Time) - Milan
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love customer service and the On brand. Share a personal story or experience that highlights your passion for movement and retail.
Tailor Your CV: Make sure your CV is tailored to the Store Advisor position. Highlight your relevant experience in retail and any skills that match the job description. We appreciate when candidates take the time to connect their background with what weβre looking for!
Be Clear and Concise: Keep your application clear and to the point. Weβre busy folks, so make it easy for us to see why youβd be a great fit. Use bullet points if needed, and donβt forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at ON RUNNING
β¨Know the Brand Inside Out
Before your interview, make sure you research On and its core values. Understand their products, mission, and what sets them apart in the market. This will not only show your enthusiasm but also help you align your answers with their brand ethos.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you went above and beyond for a customer or resolved a challenging issue. This will demonstrate your ability to embody On's commitment to a premium customer experience.
β¨Demonstrate Team Spirit
Since teamwork is crucial in a retail environment, be ready to discuss how you've successfully worked as part of a team in the past. Share specific instances where collaboration led to positive outcomes, showing that you can contribute to the store's success.
β¨Practice Your Communication Skills
As you'll be communicating with customers constantly, practice speaking clearly and confidently. If you're fluent in Italian, make sure to highlight this during the interview, and if you can, sprinkle in some English phrases to show your versatility. Good communication can set you apart!