At a Glance
- Tasks: Lead a retail team and ensure an amazing customer experience.
- Company: Join a dynamic retail brand focused on innovation and excellence.
- Benefits: Competitive pay, career advancement, and a fun work environment.
- Other info: Passion for fashion or sports is a plus; bilingual skills are a bonus.
- Why this job: Make a real impact while shaping the future of retail.
- Qualifications: 3+ years in retail, with leadership experience preferred.
The predicted salary is between 25000 - 32000 £ per year.
In this role, you will be a key player in leading our retail team and ensuring a premium customer experience. As a Lead Store Advisor, you will leverage your leadership skills to drive sales performance, mentor Store Advisors, and maintain operational excellence. Your responsibilities will include supervising customer interactions, optimizing inventory management, executing visual merchandising plans, and contributing innovative ideas to enhance store processes. Join us to make a significant impact, advance your career, and help shape the future of our retail environment.
Your story:
- 3+ years of experience in a retail environment, with at least 1 year in a supervisory or leadership role.
- Experience in the Running, Fashion, or Sports industry is a plus, but a passion for these areas is essential.
- Exceptional communication and interpersonal skills, with the ability to connect with customers and inspire your team.
- Proactive and quick to learn, you thrive in both independent and collaborative settings.
- A keen eye for maintaining a visually appealing store and upholding high visual merchandising standards.
- Able to juggle multiple tasks efficiently while staying focused on customer needs and adapting to the dynamic demands of the business.
- Ability to read, write and speak French & business proficiency in English.
Retail Store Lead & Customer Experience Mentor employer: ON RUNNING
As a Retail Store Lead & Customer Experience Mentor, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a culture of collaboration and innovation, offering comprehensive training programmes and opportunities for career advancement, all while being part of a passionate team dedicated to delivering exceptional customer experiences. Join us in a vibrant retail setting where your leadership skills will not only drive sales but also inspire a team that shares your enthusiasm for the Running, Fashion, or Sports industry.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Lead & Customer Experience Mentor
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in leadership roles. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Show off your passion! When you get the chance to meet potential employers, let your enthusiasm for retail and customer experience shine through. Share your ideas on how to enhance store processes and engage customers.
✨Tip Number 3
Prepare for interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Retail Store Lead & Customer Experience Mentor
Some tips for your application 🫡
Show Your Passion:Make sure to highlight your passion for retail and the Running, Fashion, or Sports industry in your application. We want to see how your enthusiasm can translate into a premium customer experience!
Tailor Your Experience:When detailing your experience, focus on your leadership roles and any mentoring you've done. We love seeing how you've driven sales performance and improved team dynamics in your previous positions.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences without wading through unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape the future of our retail environment.
How to prepare for a job interview at ON RUNNING
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in the Running, Fashion, or Sports industry. Be ready to discuss your past experiences and how they relate to leading a team and enhancing customer experience.
✨Show Off Your Leadership Skills
Prepare examples of how you've successfully led a team or mentored others in previous roles. Highlight specific situations where your leadership made a difference in sales performance or team morale.
✨Master the Art of Communication
Since exceptional communication is key, practice articulating your thoughts clearly. Think about how you can connect with customers and inspire your team, and be ready to demonstrate this during the interview.
✨Visual Merchandising Matters
Familiarise yourself with visual merchandising standards and be prepared to share your ideas on how to maintain an appealing store. Discuss any past experiences where you’ve successfully executed visual plans or improved store aesthetics.
