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For Companies At a Glance
- Tasks: Engage customers, provide product knowledge, and ensure a fantastic shopping experience.
- Company: Join a vibrant retail brand known for its innovative approach and customer-centric culture.
- Benefits: Enjoy flexible hours, employee discounts, and opportunities for growth in a dynamic environment.
- Why this job: Be part of a fun team that values creativity and offers a chance to make an impact.
- Qualifications: No prior experience needed; just bring your passion for retail and a positive attitude!
- Other info: Located in the trendy K11 Musea, this role is perfect for students looking to gain experience.
In short
On昂跑直营团队是我们至关重要的团队之一。在这里凝聚了品牌对运动的承诺与愿景，凝聚和呈现整个团队努力的结果。我们将直面消费者，与消费者密切互动，传递品牌故事，展示On昂跑的核心价值观和运动激情。为On昂跑的每一位顾客提供充满激情、专业、多元包容的惊喜体验。加入昂跑，从事你热爱的运动事业，同时引领自我发展，找到长期职业发展的方向和机会。我们期待通过彼此的努力实现长期共赢。
Your Mission
- 熟悉品牌理念及品牌精神，能够传递品牌故事，总是积极主动与顾客互动，打造热情、多元的品牌体验。
- 熟悉产品知识和应用场景，主动探索倾听顾客运动需求，能够针对不同的运动需求提供专业解决方案。
- 按照陈列标准进行产品陈列调整，包括日常补货和季节性调整。
- 按照运营标准操作货品管理，包括来货/退货/盘点/防损、收银台管理、结账、账目核对、退换收银系统操作、开关门和日常复盘等基础工作。
- 能主动且高质量配合店长或代班完成日常工作计划，做好工作的交接。
- 通过主动分享品牌社群活动和售后服务政策等方式，与顾客建立长期联系。
- 支持On社群活动的准备和接待工作，协助活动的顺利开展，提升到店体验。
- 能够主动提出工作改进建议，积极参加店铺会议，分享反馈，与团队共同达成店铺目标。
- 基于店铺项目制，主导产品培训、社群、陈列和线上内容的相关工作。
- 对自我成长和发展负责，主动思考并与店长制定个人发展行动计划。
Your Story
- 你是运动爱好者，具有一定的运动基础，热爱探索运动。
- 你积极乐观、充满活力，乐于探索未知，主动学习。
- 你有良好的语言表达和沟通能力，乐于倾听，主动帮助他人，致力于为顾客提供WOW的购物体验。
- 你乐于接受和给予反馈，认为这是自我成长的动力和基础。
- 你对消费者和零售行业充满好奇，愿意探索。
- 能接受零售的灵活工作时间，配合周末或节假日加班，适应快节奏环境，抗压能力强。
- 积极进取、具有团队合作精神，有相关零售经验者优先。
- 有跑团经验、陈列知识和培训技巧者优先考虑。
- 具备基本英文接待能力者优先考虑。
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Retail - Store Advisor(k11 Musea, Hong Kong) employer: ON RUNNING
Contact Detail:
ON RUNNING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail - Store Advisor(k11 Musea, Hong Kong)
✨Tip Number 1
Familiarise yourself with the brand and its products. Understanding what makes us unique at StudySmarter will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your customer service skills. As a Store Advisor, you'll be interacting with customers regularly, so role-playing different scenarios can help you feel more confident and prepared.
✨Tip Number 3
Network with current employees or others in the retail industry. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare questions to ask during your interview. This shows your interest in the role and helps you determine if we're the right fit for you as well.
We think you need these skills to ace Retail - Store Advisor(k11 Musea, Hong Kong)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Retail - Store Advisor position. Understand the key responsibilities and required skills so you can tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Use keywords from the job description to ensure your CV stands out to recruiters.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about the role and how your background makes you a great fit. Be sure to mention specific experiences that relate to the job.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism.
How to prepare for a job interview at ON RUNNING
✨Know the Brand
Before your interview, make sure you research On's brand values and product offerings. Understanding their mission and how they position themselves in the market will help you align your answers with what they are looking for in a Store Advisor.
✨Showcase Your Customer Service Skills
As a Store Advisor, excellent customer service is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. This will demonstrate your ability to provide exceptional service.
✨Dress Appropriately
Make a good first impression by dressing smartly and in line with the brand's style. Wearing something that reflects the company's aesthetic can show that you understand their culture and are a good fit for the team.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the role, team dynamics, or company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
