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For Companies At a Glance
- Tasks: Provide exceptional customer service and drive sales in our retail store.
- Company: Join the iconic Paris Saint-Germain team and be part of a global brand.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a significant impact while shaping the future of retail with a passionate team.
- Qualifications: 1+ years in retail or customer service, fluent in French and English.
- Other info: Fixed-term contract from 1st July to 31st August, 25 hours a week.
In short
In this role, you will be a key player in providing exceptional customer service and driving sales performance in our retail store. As a Store Advisor, you will leverage your expertise to enhance the customer experience. Your responsibilities will include guiding customers through their shopping journey, maintaining optimal stock levels, executing visual merchandising plans, and contributing to the overall success of the store. Join us to make a significant impact, grow your career, and help shape the future of our retail environment.
Please note that this is a fixed-term contract (CDD) from 1st of July to 31st of August, 25 hours a week.
Your Mission
- Greet customers warmly and assist them in finding products that meet their needs.
- Respond to customer inquiries and resolve issues effectively, ensuring a positive shopping experience.
- Offer product knowledge and recommendations to enhance customer satisfaction.
- Maintain a solid understanding of the products and services offered in the store.
- Share relevant product information with customers to assist them in making informed purchasing decisions.
- Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently managed.
- Help maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S) standards.
- Support daily operational tasks such as restocking shelves, updating displays, and managing product flow.
- Work closely with other team members to ensure a seamless customer experience.
- Participate in team meetings and training sessions to stay updated on store policies and procedures.
- Support colleagues by sharing knowledge and assisting with tasks as needed.
- Provide constructive feedback to store leadership on customer preferences, product performance, and operational processes.
- Contribute ideas for in-store events, community engagement, and other activities to boost customer interaction and store presence.
- Uphold the company\’s values and brand philosophy in all interactions, both with customers and colleagues.
Your story
- You have 1+ years of relevant experience in retail or customer service.
- You have an understanding of customer service excellence, with the ability to engage customers, address their needs, and provide effective solutions.
- You possess organizational skills and attention to detail.
- Excellent communication skills and the ability to provide constructive feedback to improve store processes and customer service levels.
- You are fluent in both French and English.
- You are available for a fixed term contract (CDD).
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Retail - Store Advisor, Paris Saint-Germain (Fixed Term - CDD) employer: ON RUNNING
Contact Detail:
ON RUNNING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail - Store Advisor, Paris Saint-Germain (Fixed Term - CDD)
✨Tip Number 1
Familiarise yourself with the Paris Saint-Germain brand and its products. Understanding the team's history, values, and merchandise will help you connect with customers and provide them with tailored recommendations.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you become more comfortable with greeting customers, addressing their needs, and resolving issues effectively.
✨Tip Number 3
Network with current or former employees of the store to gain insights into the work culture and expectations. They can provide valuable tips on how to excel in the role and what the team values most.
✨Tip Number 4
Prepare to discuss your previous retail experiences during the interview. Think of specific examples where you enhanced customer satisfaction or contributed to sales performance, as these will demonstrate your suitability for the role.
We think you need these skills to ace Retail - Store Advisor, Paris Saint-Germain (Fixed Term - CDD)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant retail and customer service experience. Emphasise any specific achievements or skills that align with the responsibilities of a Store Advisor, such as customer engagement and sales performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of customer service excellence. Mention your fluency in both French and English, and how it can enhance the customer experience at Paris Saint-Germain.
Showcase Relevant Experience: In your application, provide examples of how you've successfully engaged customers in previous roles. Highlight any experience with visual merchandising or inventory management to demonstrate your fit for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at ON RUNNING
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer interaction, be prepared to share specific examples of how you've provided exceptional service in the past. Highlight any situations where you resolved customer issues or enhanced their shopping experience.
✨Demonstrate Product Knowledge
Familiarise yourself with the products offered by the store, especially those related to Paris Saint-Germain. Being able to discuss product features and benefits will show your enthusiasm and readiness for the role.
✨Emphasise Teamwork
The job requires collaboration with other team members. Be ready to discuss your experiences working in a team environment, how you support colleagues, and how you contribute to a positive workplace culture.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific scenarios, such as dealing with difficult customers or managing stock levels. Practising your responses can help you articulate your thought process clearly during the interview.
