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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and promote our brand's passion for sports.
- Company: Join On, a vibrant brand committed to sports and sustainability.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Combine your love for sports with a career that offers real development and impact.
- Qualifications: 3+ years in retail, with supervisory experience and a passion for customer service.
- Other info: Fast-paced environment with a focus on teamwork and continuous improvement.
The predicted salary is between 24000 - 36000 £ per year.
On昂跑直营团队是我们至关重要的团队之一。在这里凝聚了品牌对运动的承诺与愿景，凝聚和呈现整个团队努力的结果。我们将直面消费者，与消费者密切互动，传递品牌故事，展示On昂跑的核心价值观和运动激情，为On昂跑为每一位顾客提供充满激情的、专业的、多元包容的惊喜体验。
加入昂跑，从事你热爱的运动事业，同时引领自我发展，找到长期职业发展的方向和机会。我们期待通过彼此的努力实现长期共赢。
Your Mission
- 熟悉品牌理念及品牌精神，关注On昂跑的全球活动和项目，如可持续发展、运动员故事。
- 能够持续准确地传递品牌故事，以客户需求为中心，作为店铺的专家，带领团队熟悉掌握产品知识、应用场景，高效完成货品陈列、运营基础等工作。
- 及时发现问题解决问题，提出想法和优化的建议并协助实施落地。
- 通过回响和指导，以“为什么”、“做什么”和“怎么做”进行店内技能培训，基于事实坦诚回响，持续提升团队成员技能，以不断改善顾客体验和团队幸福感。
- 熟悉产品知识和应用场景，总是主动探索，倾听顾客运动需求，熟练针对不同的运动需求提供专业的解决方案。
- 针对新品发布提前计划产品培训，按照陈列标准和新品计划，提前规划陈列调整计划，包含穿搭建议，日常和季节性陈列调整。
- 按照运营标准操作货品管理，包括来货、退货、盘点、防损，收银台管理，结帐、帐目核对、退换，收银系统操作，开关门，日常复盘等基础工作。
- 能主动且高品质的配合店长，带领当班团队完成日常工作计划，做好工作的交接。
- 通过主动分享品牌社群活动、售后服务政策等管道与顾客建立长期连结，支持On社群活动的准备和接待工作，协助活动的顺利开展和提升到店体验。
- 对自我成长和发展负责，能够主动思考和店长一起制定自己的发展行动计划。
Your story
- 你是运动爱好者，有一定的运动基础，有乐于探索运动的热情。
- 你积极乐观，充满活力，乐于探索未知，主动学习。
- 你有良好的语言表达能力和积极主动的沟通能力，乐于倾听，并主动为他人提供帮助和建议，致力于为顾客提供WOW的购物体验。
- 你乐于接受和给予回响，因为你认可这是自我成长的基石和动力。
- 3年以上零售工作经验，1年以上监督/培训工作经验，对零售有热情，希望在零售行业长期发展。
- 可接受零售的灵活工作时间，并配合周末或节假日加班，综合工时制，做五休二。
- 能适应快节奏的工作环境，抗压能力强，积极进取，具有团队合作精神，能够比特顾客和团队提供建议。
- 有视觉陈列、服务培训、产品培训技巧的候选人优先考虑，具备基本英文接待顾客的沟通能力优先考虑。
Retail - Lead Store Advisor(Century Golden) employer: ON RUNNING
Contact Detail:
ON RUNNING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail - Lead Store Advisor(Century Golden)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with On's values and mission. This way, when you chat with potential employers, you can show them you're not just another candidate, but someone who truly gets what they're all about.
✨Tip Number 2
Network like a pro! Attend events or workshops related to retail and sports. It's a great way to meet people in the industry and get your name out there. Plus, you never know who might have a lead on that perfect job!
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on how you can convey your passion for sports and retail, and how you can enhance customer experiences. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of the On team. Don’t miss out on this opportunity!
We think you need these skills to ace Retail - Lead Store Advisor(Century Golden)
Some tips for your application 🫡
Know the Brand: Before you start writing your application, make sure you’re familiar with On's brand values and mission. This will help you tailor your application to show how you align with their vision and can contribute to their goals.
Show Your Passion for Sports: In your application, let your love for sports shine through! Share your experiences and how they relate to the role. We want to see that you’re not just looking for a job, but that you’re genuinely excited about being part of the sports community.
Highlight Relevant Experience: Make sure to emphasise your retail experience, especially any supervisory or training roles. Use specific examples to demonstrate how you've successfully led teams or improved customer experiences in the past.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join the team!
How to prepare for a job interview at ON RUNNING
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in On's brand philosophy and values. Familiarise yourself with their global initiatives, especially around sustainability and athlete stories. This will not only show your passion for the brand but also help you connect your personal values with theirs.
✨Showcase Your Passion for Sports
As a sports enthusiast, share your experiences and how they relate to the role. Be ready to discuss your favourite sports, any relevant training you've undergone, and how you can translate that passion into providing exceptional customer experiences. This will demonstrate your genuine interest in the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle customer interactions. Think of examples from your past retail experience where you resolved issues or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Team Leadership Skills
Since the role involves leading a team, be prepared to discuss your leadership style and how you’ve successfully trained or mentored others in previous roles. Highlight any specific strategies you used to enhance team performance and customer service, as this will show your readiness to take on the responsibilities of a Lead Store Advisor.
