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For Companies At a Glance
- Tasks: Deliver exceptional customer service and embody On's core values in a flagship store.
- Company: Join On, a leading brand in the running and sports industry.
- Benefits: Gain valuable experience in a dynamic retail environment with growth opportunities.
- Why this job: Be part of an innovative team that values movement and customer engagement.
- Qualifications: Strong communication skills and a passion for sports or fashion.
- Other info: Flexible hours perfect for students looking to balance work and studies.
The predicted salary is between 10 - 13 £ per hour.
This is your opportunity to become a core part of On's Direct-to-Consumer (DTC) team and commence the journey to bring On's flagship store in the heart of Tokyo alive! On will rely on you to deliver exceptional customer service to each and every customer while embodying On's core values and passion for movement. Our Flagship Store is the hallmark of the On brand and we are always finding unique ways to deliver a premium product and innovative customer experience with cutting-edge technology.
Your Mission
- Continuously embody and communicate On's values and brand philosophy to internal and external customers.
- Provide exceptional customer service including greeting customers as they walk in, responding to customer inquiries and creating solutions for customers by listening to their needs and improving engagement with our product.
- Maintain in-depth knowledge of product technical information and follow On's global activities and projects (e.g. sustainability efforts, Athlete stories).
- Contribute feedback to store leadership to continuously improve store processes and customer service level.
- Help maintain the visual standards in the store to deliver a premium experience to our customers.
- Assist with inventory management, placing new product orders and fill-in orders.
- Other duties as needed.
Your story
- A background in the Running, Fashion or Sports Industry is advantageous.
- Strong communication and interpersonal skills, fluent in Japanese.
- Ability to take initiative, learn quickly, and work both independently and as part of a team.
- Excellent customer service and relationship building skills, with a genuine desire to help people reach their personal goals.
- Eye for maintaining outstanding store condition and visual merchandising standards.
- Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
- Ability to read, write and speak English or other languages fluently is a strong plus but not a core requirement.
Part Time Store Advisor employer: ON RUNNING
Contact Detail:
ON RUNNING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Store Advisor
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with On's values, products, and sustainability efforts. This will not only help you in interviews but also show your genuine interest in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and handle inquiries. Role-playing with a friend can help you feel more confident when it comes to engaging with customers in-store.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or at events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 4
Be ready to showcase your passion! During interviews, share your personal stories related to running, fashion, or sports. This will help you stand out and demonstrate that you truly embody On's brand philosophy.
We think you need these skills to ace Part Time Store Advisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the brand and the role shine through. We want to see how much you love movement and customer service, so share your personal experiences that connect with On's values!
Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Highlight any relevant experience in the running, fashion, or sports industry, and show us how your skills align with what we're looking for in a Part Time Store Advisor.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the team. Use bullet points if it helps to make your achievements stand out!
Apply Through Our Website: Don't forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at ON RUNNING
✨Know the Brand Inside Out
Before your interview, dive deep into On's brand philosophy and values. Familiarise yourself with their sustainability efforts and athlete stories. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you greeted customers, handled inquiries, and created solutions. Be ready to discuss how you can enhance customer engagement in the flagship store.
✨Demonstrate Team Spirit
On values teamwork, so be prepared to share instances where you successfully collaborated with others. Highlight your ability to take initiative while also being a supportive team member. This balance is key in a retail environment.
✨Visual Merchandising Matters
Since maintaining visual standards is crucial, think about how you would contribute to the store's aesthetics. Bring ideas on how to create an inviting atmosphere that reflects On's premium experience. This shows you're proactive and detail-oriented.
