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For Companies At a Glance
- Tasks: Deliver an exceptional in-store experience and engage with customers authentically.
- Company: Join a premium brand focused on customer-centric service.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Work in a dynamic environment with a focus on brand loyalty.
- Why this job: Be part of a team that creates memorable moments for fans.
- Qualifications: 1+ years in retail or customer service, strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
As a Store Advisor, you will be a key player in driving a premium, individualized fan experience in-store. Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments and ensure a seamless, premium, customer-centric operation.
Reporting to the Store Leader, you will support the retail function by demonstrating a high level of performance through service with authenticity. Your contribution ensures that our premium service standards drive brand loyalty and ignite the human spirit through movement.
Your story
- You have 1+ years of relevant experience in retail or in a customer service-related field.
- You have an understanding of service excellence, with the ability to engage our fans, address their needs, and provide effective solutions.
- You possess organizational skills and attention to detail.
- Excellent communication skills and the ability to provide constructive feedback to improve store processes and fan experiences.
- Ability to work weekends, evenings and holidays as needed.
Store Advisor, sf Chestnut St in London employer: ON RUNNING
Contact Detail:
ON RUNNING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Advisor, sf Chestnut St in London
✨Tip Number 1
Get to know the brand inside out! Research their values, products, and customer service philosophy. This way, when you walk into that interview, you can show them you're not just another candidate but someone who truly gets what they're about.
✨Tip Number 2
Practice your communication skills! Role-play common interview questions with a friend or in front of the mirror. Being able to articulate your thoughts clearly will help you shine during the interview and demonstrate your ability to engage with fans effectively.
✨Tip Number 3
Show off your service excellence! Think of specific examples from your past experience where you went above and beyond for a customer. This will highlight your ability to create those 'wow' moments that the company is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the team and ready to contribute to that premium, customer-centric operation.
We think you need these skills to ace Store Advisor, sf Chestnut St in London
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for delivering exceptional customer service shine through. We want to see how you can create those 'wow' moments for our fans!
Highlight Relevant Experience: Make sure to showcase your 1+ years of experience in retail or customer service. We love seeing how you've engaged with customers and provided effective solutions in your previous roles.
Be Authentic: Authenticity is key! Use your own voice in your application. We appreciate genuine candidates who can communicate effectively and share their unique stories with us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Store Advisor role. We can’t wait to hear from you!
How to prepare for a job interview at ON RUNNING
✨Know the Cloud CX Philosophy
Before your interview, make sure you understand the Cloud CX philosophy. This is crucial for a Store Advisor role, as it focuses on delivering exceptional customer experiences. Familiarise yourself with how this philosophy translates into 'wow' moments for customers.
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples from your past experience where you've engaged with customers and provided effective solutions. Highlight any instances where you went above and beyond to ensure customer satisfaction, as this will demonstrate your commitment to service excellence.
✨Demonstrate Organisational Skills
Think of ways to showcase your organisational skills during the interview. You might want to mention how you manage your time effectively or how you keep track of tasks in a busy retail environment. This will show that you can handle the demands of the role while maintaining attention to detail.
✨Be Ready for Role-Playing Scenarios
Expect some role-playing scenarios during the interview where you may need to engage with a 'customer'. Practice responding to various customer needs and providing constructive feedback. This will help you demonstrate your communication skills and ability to create a premium fan experience.