Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and enhance store experiences.
- Company: Join On's innovative Direct-to-Consumer team at the Beijing World Trade Center.
- Benefits: Competitive pay, dynamic work environment, and opportunities for personal growth.
- Other info: Exciting chance to engage with running culture and contribute to sustainability efforts.
- Why this job: Be a key player in shaping a new retail experience and embody On's passion for movement.
- Qualifications: 3+ years in retail, with supervisory experience preferred; strong communication skills essential.
The predicted salary is between 30000 - 40000 £ per year.
This is your opportunity to become a core part of On's Direct-to-Consumer (DTC) team and commence the journey to bring On's Beijing World Trade Center Retail Store alive. As one of the first hires of the Beijing World Trade Center store team, On will rely on you to deliver exceptional customer service to each and every customer while embodying On's core values and passion for movement.
Your Mission
- Continuously embrace and communicate On's values and brand philosophy in team and customer interactions.
- Supervise and mentor a team of up to 5 Store Advisors by demonstrating an exceptional customer focused approach within daily work.
- Provide exceptional customer service by responding to customer inquiries and creating solutions by listening to their needs and improving engagement with our product.
- Maintain in-depth knowledge of product technical information and follow On's global activities and projects (e.g. sustainability efforts, Athlete stories).
- Contribute feedback to store leadership to continuously improve store processes, customer engagement and team happiness.
- Help maintain the visual standards in the store to deliver a premium experience.
- Assist with inventory management and inbound / outbound product orders.
- Other duties as needed.
Your story
- 3+ years of experience within a retail work environment; +1 year in supervisory role.
- A background in the Running, Fashion or Sports Industry is preferred but not a must.
- Strong communication, hospitality and interpersonal skills.
- Ability to take initiative, learn quickly, and work both independently and as part of a team.
- Eye for maintaining outstanding store condition and visual merchandising standards.
- Ability to run regularly and attend marathon/half marathon events is a strong plus but not a core requirement.
Retail - Lead Store Advisor（Taikoo li Bei） in London employer: ON RUNNING
Contact Detail:
ON RUNNING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail - Lead Store Advisor（Taikoo li Bei） in London
✨Tip Number 1
Get to know the company inside out! Research On's values, products, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to solve a customer's problem or engage them with the product. Role-playing with a friend can help you feel more confident during the interview.
✨Tip Number 3
Show your leadership potential! Be ready to share examples of how you've mentored or supervised others in the past. Highlighting your ability to inspire a team will make you stand out as a candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the On team.
We think you need these skills to ace Retail - Lead Store Advisor（Taikoo li Bei） in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand and the role shine through. We want to see how you embody On's values and your passion for movement in your own words.
Tailor Your Experience: Make sure to highlight your relevant experience in retail and any supervisory roles you've had. We’re looking for how your background aligns with what we do, so don’t hold back on those details!
Be Customer-Focused: Since exceptional customer service is key, share specific examples of how you've gone above and beyond for customers in the past. We love hearing about your unique approaches to creating solutions and enhancing engagement.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at ON RUNNING
✨Know the Brand Inside Out
Before your interview, dive deep into On's values and brand philosophy. Familiarise yourself with their sustainability efforts and athlete stories. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This is crucial since the role heavily focuses on customer engagement.
✨Demonstrate Leadership Qualities
Since you'll be supervising a team, be ready to discuss your leadership style. Share specific instances where you mentored others or improved team dynamics. Highlight your ability to motivate and inspire your team to deliver great results.
✨Visual Merchandising Matters
Brush up on visual merchandising standards and be prepared to discuss how you would maintain the store's appearance. You might even want to bring ideas on how to enhance the shopping experience through effective product displays.