Retail Customer Experience Specialist in London
Retail Customer Experience Specialist

Retail Customer Experience Specialist in London

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver outstanding customer service and boost sales in a vibrant retail environment.
  • Company: Leading athletic footwear retailer in Greater London with a focus on customer experience.
  • Benefits: Flexible hours, competitive pay, and opportunities for career growth.
  • Why this job: Join a dynamic team and make a real difference in customers' shopping experiences.
  • Qualifications: Retail or customer service experience and excellent communication skills.
  • Other info: Perfect for those who love sports and want to work in a fun atmosphere.

The predicted salary is between 28800 - 43200 £ per year.

A leading athletic footwear retailer in Greater London is seeking a Store Advisor to provide exceptional customer service and drive sales performance. You will leverage your skills to enhance the shopping experience by maintaining stock levels and executing visual merchandising.

The ideal candidate has over a year of experience in retail or customer service, possesses strong communication skills, and is able to work flexible hours including weekends.

Join our team and help shape the future of our retail environment.

Retail Customer Experience Specialist in London employer: ON RUNNING

As a leading athletic footwear retailer in Greater London, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our team members enjoy competitive benefits, flexible working hours, and the opportunity to enhance their skills in a supportive environment, making it an ideal place for those passionate about retail and customer service.
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Contact Detail:

ON RUNNING Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Customer Experience Specialist in London

✨Tip Number 1

Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, you want to sound like you’ve been part of the team for ages.

✨Tip Number 2

Practice your customer service scenarios. Think about how you’d handle tricky situations or enhance a shopping experience. We all know retail can be unpredictable, so being prepared will help you shine!

✨Tip Number 3

Dress the part! Since you’re applying for a role in retail, make sure your outfit reflects the brand’s style. It shows you understand their image and are ready to represent them.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Retail Customer Experience Specialist in London

Customer Service
Sales Performance
Communication Skills
Visual Merchandising
Stock Management
Retail Experience
Flexibility
Teamwork

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight your experience in retail or customer service. We want to see how you've gone above and beyond to create a great shopping experience for customers.

Tailor Your Application: Don’t just send the same CV everywhere! Customise your application to reflect the skills and experiences that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.

Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about why you’d be a great fit for our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at ON RUNNING

✨Know the Brand Inside Out

Before your interview, make sure you research the athletic footwear retailer thoroughly. Understand their products, values, and what sets them apart in the market. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their brand ethos.

✨Showcase Your Customer Service Skills

Prepare specific examples from your past experience where you provided exceptional customer service. Think about situations where you went above and beyond for a customer or resolved a difficult issue. This will demonstrate your ability to enhance the shopping experience, which is key for the role.

✨Demonstrate Flexibility and Team Spirit

Since the job requires working flexible hours, be ready to discuss your availability openly. Share examples of how you've successfully adapted to changing schedules in previous roles. Highlighting your willingness to work weekends and your ability to collaborate with a team will show that you're a great fit.

✨Visual Merchandising Know-How

Familiarise yourself with basic visual merchandising principles. You might be asked how you would display products to attract customers. Prepare some ideas or examples of effective merchandising you've seen or implemented before, as this will showcase your creativity and understanding of retail dynamics.

Retail Customer Experience Specialist in London
ON RUNNING
Location: London
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  • Retail Customer Experience Specialist in London

    London
    Full-Time
    28800 - 43200 £ / year (est.)
  • O

    ON RUNNING

    50-100
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