In short
As the Lead Store Advisor, you will elevate team performance and floor execution through your functional expertise and peer coaching. By role-modeling premium standards and operational precision, you ensure On's high-performance culture is felt in every fan interaction. Reporting to the Store Leader, you will support the retail function by orchestrating the energy of the sales floor with a positive mindset and providing balanced feedback to drive consistent excellence.
Your story
- You bring 3+ years of functional experience in premium retail operations or in a high-volume, customer-focused environment
- You have demonstrated the ability to lead projects, manage floor priorities, or informally mentor peers to achieve collective performance goals
- You possess a deep understanding of service excellence and can analyze information to solve problems and handle planned changes effectively
- You demonstrate emotional intelligence by remaining aware of your strengths and approaching unfamiliar topics with openness and curiosity
- You have a keen eye for detail and a passion for technical product storytelling, particularly within the sports, performance, or fashion industries
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