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For Companies At a Glance
- Tasks: Lead and grow multiple retail stores across AMER, driving performance and brand awareness.
- Company: Join On, a brand dedicated to igniting the human spirit through movement.
- Benefits: Enjoy a high-performance culture, employee engagement, and opportunities for professional development.
- Why this job: Be a key player in shaping retail strategy and enhancing customer experiences.
- Qualifications: 7+ years in leadership roles, with 4+ years in multi-retail management required.
- Other info: Flexibility to travel within the region is necessary.
The predicted salary is between 43200 - 72000 £ per year.
In short
The AMER Regional Manager is responsible for driving our DTC (Direct to Consumer) Retail Store growth in AMER. To start this growth journey, the role is leading multiple owned & operated Retail Stores across AMER in guiding operations and performance. Through authentic connection, you will be the one to provide strategic direction, support building brand awareness and drive business growth and profitability in alignment with On’s mission to ignite the human spirit through movement. Through your strong inspirational leadership and guidance, you foster a high-performance culture and promote employee engagement while developing a strong pipeline of talent to fuel our growth.
Your Mission
- Work with the Learning & Development and Customer Service teams to ingrain hospitality approach, professional product knowledge and passion for the brand in each and every in-store interaction with new and loyal customers.
- Oversee regional store operations in North America, including responsibility for overall store performance, team attraction, development and retention as well as customer satisfaction.
- Closely work with Area leads and store leadership of every store to ensure highest level of operational excellence in day-to-day business.
- Bring the operational lens into cross-functional project work with key stakeholders from central and regional teams, in particular for Merchandise, Tech, Talent and Finance related topics.
- Key contributor to the development and execution of the company’s retail expansion strategy. Collaborate with cross-functional teams, to ensure alignment and successful implementation of expansion plans.
- Pursue highest level of ‘customer experience’ in store and fulfillment of overall DTC Retail mission & concept while ensuring knowledge and best practice sharing across store teams.
- Develop and own responsibility for the business & people strategies for your region, looking 3-5 years out.
- Manage the regional budget, forecasting revenue, expenses, and profitability by analyzing financial reports and identifying trends.
Your story
- 7+ years experience in a similar leadership role, with at least 4 years experience in multi-retail store management.
- You have experience managing the regional budget, forecasting revenue, expenses, and profitability.
- Excellent leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
- Knowledge of relevant industry regulations and compliance requirements.
- Flexibility to travel within the region as needed.
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Head of Retail, Americas employer: ON RUNNING
Contact Detail:
ON RUNNING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retail, Americas
✨Tip Number 1
Familiarize yourself with the latest trends in DTC retail and how they apply to the Americas market. Understanding the competitive landscape will help you articulate your vision for growth during interviews.
✨Tip Number 2
Network with professionals in the retail industry, especially those who have experience in multi-store management. Building relationships can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven business growth and improved customer experience in previous roles. Highlighting measurable outcomes will demonstrate your effectiveness as a leader.
✨Tip Number 4
Stay updated on On's brand values and mission. Being able to align your personal leadership philosophy with the company's goals will show your commitment and fit for the role.
We think you need these skills to ace Head of Retail, Americas
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head of Retail position. Understand the key responsibilities and required qualifications, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in retail management, team leadership, and budget forecasting. Use specific examples that demonstrate your ability to drive growth and enhance customer experience.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and your vision for retail growth. Discuss how your leadership style fosters a high-performance culture and how you plan to contribute to the company's mission.
Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. For example, mention any successful strategies you implemented that led to increased sales or improved customer satisfaction.
How to prepare for a job interview at ON RUNNING
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles and how you've successfully managed multi-retail store operations. Highlight specific examples where you inspired your team and drove performance.
✨Demonstrate Financial Acumen
Since managing the regional budget is crucial, come ready to talk about your experience with forecasting revenue and expenses. Share insights on how you've analyzed financial reports to identify trends and improve profitability.
✨Emphasize Customer Experience
Discuss your approach to enhancing customer experience in retail settings. Provide examples of how you've implemented strategies that align with a DTC mission and improved customer satisfaction.
✨Prepare for Cross-Functional Collaboration
Highlight your experience working with cross-functional teams. Be ready to share how you've collaborated with stakeholders from different departments to ensure operational excellence and successful project implementation.
