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- Tasks: Lead store operations, deliver exceptional customer service, and manage team performance.
- Company: Join On, a dynamic brand passionate about sports and movement.
- Benefits: Opportunities for self-development, inclusive culture, and a long-term career path.
- Why this job: Be part of a vibrant team that values your input and growth.
- Qualifications: 4+ years in customer service, strong leadership, and a love for sports.
- Other info: Flexible hours with a focus on teamwork and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
On's Direct-to-consumer (DTC) team is a core part of the business, condensing and presenting the brand's commitment and vision to movement. We face consumers directly, interacting closely with them, conveying On's brand story, core values, and passion for sports. We are committed to providing a passionate, professional, diverse, and inclusive experience to every consumer.
You will be in charge of the store's overall performance and delivering exceptional customer service every day. You will oversee all store-related operations including but not limited to:
- Store performance
- Inventory management
- Customer experience
- Team leadership
- All internal team-related responsibilities
- External partnerships
Your story includes more than 4 years' experience in a customer-oriented setting with managerial responsibilities. You are positive, optimistic, and energetic in the spirit of exploring the unknown. You are proactive in listening and providing help and suggestions to others, committed to providing consumers with a WOW experience. You are willing to receive and give feedback because you believe it is the foundation and motivation for your self-growth.
You possess an entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs. You are a collaborative team player with strong interpersonal, hospitality, and communication skills. A native Chinese speaker with the ability to read and write in English fluently is required. You should be able to work on weekends, evenings, and holidays as needed. A sports lover with regular exercise habits and a passion for movement, particularly running, is a strong plus. Retail operational experience in the sports or fashion industry is also a strong plus.
Store Leader, Shenzhen Luohu Mixc, Phase 3 in City of London employer: ON RUNNING
Contact Detail:
ON RUNNING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Leader, Shenzhen Luohu Mixc, Phase 3 in City of London
✨Tip Number 1
Get to know the brand inside out! Research On's values, mission, and products. When you walk into that interview, you want to show that you're not just another candidate but someone who truly resonates with their vision and can convey that passion to customers.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to provide a WOW experience. Role-play with a friend or family member to get comfortable with handling different customer interactions and showcasing your problem-solving skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to sports and retail. Building relationships can give you insider info about the company culture and even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your commitment to being part of the On team. Make sure to highlight your relevant experience and enthusiasm for sports in your application!
We think you need these skills to ace Store Leader, Shenzhen Luohu Mixc, Phase 3 in City of London
Some tips for your application 🫡
Show Your Passion for Sports: Make sure to highlight your love for sports and any relevant experiences in your application. We want to see that you share our enthusiasm for movement and can convey that passion to our customers.
Tailor Your Experience: When detailing your previous roles, focus on customer service and managerial responsibilities. We’re looking for someone who can lead a team and create a WOW experience for our consumers, so make that shine through!
Be Yourself: Let your personality come through in your written application. We value authenticity and want to know the real you, so don’t be afraid to express your unique qualities and how they align with our brand values.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with On!
How to prepare for a job interview at ON RUNNING
✨Know the Brand Inside Out
Before your interview, dive deep into On's brand story and core values. Understand their commitment to movement and how they engage with consumers. This knowledge will help you convey your passion for sports and align your personal values with the company's mission.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you delivered exceptional customer service. Highlight situations where you went above and beyond to create a 'WOW' experience for customers, as this is crucial for the Store Leader role.
✨Demonstrate Leadership and Teamwork
Be ready to discuss your managerial experience and how you've led teams in a retail environment. Share stories that illustrate your ability to motivate others, handle feedback, and foster a collaborative atmosphere, which is essential for overseeing store operations.
✨Emphasise Your Passion for Sports
Since On values a love for sports, make sure to express your enthusiasm for physical activity and how it influences your life. Whether it's running or another sport, sharing your personal connection can set you apart and show you're a great cultural fit.