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- Tasks: Lead a dynamic team to enhance customer experience and drive store growth.
- Company: A top sports brand in London with a passion for movement.
- Benefits: Competitive salary, employee discounts, and opportunities for career advancement.
- Why this job: Join a vibrant team and make a difference in the sports community.
- Qualifications: 4+ years in customer-focused management and a love for sports.
- Other info: Flexible hours with a fun, energetic work environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading sports brand in London is seeking a Store Manager to oversee overall store performance and deliver exceptional customer service. The ideal candidate has over 4 years of customer-oriented managerial experience, exceptional interpersonal skills, and a passion for sports and movement. This role requires strong leadership and organizational skills, along with the ability to work varied hours including weekends and holidays.
DTC Sports Store Lead — Customer Experience & Growth in City of London employer: ON RUNNING
Contact Detail:
ON RUNNING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DTC Sports Store Lead — Customer Experience & Growth in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the sports industry and let them know you're on the hunt for a DTC Sports Store Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer experience and leadership. We recommend role-playing with a friend or using mock interview tools to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for sports! When you get the chance to chat with potential employers, share your personal experiences and how they relate to the role. This will help you stand out as someone who truly understands the brand and its customers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won't find anywhere else.
We think you need these skills to ace DTC Sports Store Lead — Customer Experience & Growth in City of London
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your love for sports shine through! Share any personal experiences or achievements that highlight your enthusiasm and how it connects to customer service.
Highlight Your Leadership Skills: Make sure to emphasise your managerial experience. We want to see how you've led teams in the past and what strategies you used to boost performance and customer satisfaction.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the DTC Sports Store Lead role. It shows us you’re genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at ON RUNNING
✨Know Your Sports
Make sure you brush up on your sports knowledge! Familiarise yourself with the brand's products and values. Being able to discuss your passion for sports and how it relates to customer experience will show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or improved store performance. This will demonstrate your managerial experience and ability to drive growth.
✨Customer Service is Key
Be ready to discuss your approach to exceptional customer service. Have a few anecdotes prepared that highlight your interpersonal skills and how you've handled challenging customer interactions. This will prove you can maintain high standards in a busy retail environment.
✨Flexibility Matters
Since the role requires working varied hours, be prepared to discuss your availability. Show that you're adaptable and willing to work weekends and holidays. This will reassure them that you're committed to the role and the team's success.