Customer Experience & Merchandising Advisor in City of London
Customer Experience & Merchandising Advisor

Customer Experience & Merchandising Advisor in City of London

City of London Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Enhance customer experience, resolve inquiries, and manage inventory in a vibrant retail setting.
  • Company: Leading retail company located in the heart of London.
  • Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
  • Why this job: Make a real impact on customer satisfaction and drive sales in a dynamic environment.
  • Qualifications: Retail experience, strong communication skills, and a passion for exceptional service.
  • Other info: Join a supportive team and thrive in a fast-paced retail atmosphere.

The predicted salary is between 28800 - 43200 Β£ per year.

A leading retail company in the City Of London is seeking a Store Advisor to enhance customer experience and drive sales. The ideal candidate will have over a year of retail experience, strong organizational and communication skills, and a commitment to exceptional service.

Responsibilities include:

  • Resolving customer inquiries
  • Managing inventory
  • Supporting operational tasks

This role offers a chance to make a significant impact in a dynamic retail environment.

Customer Experience & Merchandising Advisor in City of London employer: ON RUNNING

As a leading retail company located in the vibrant City of London, we pride ourselves on fostering a supportive and inclusive work culture that values employee contributions. Our team members enjoy competitive benefits, ongoing training, and clear pathways for career advancement, making it an ideal environment for those looking to grow within the retail sector while delivering exceptional customer experiences.
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Contact Detail:

ON RUNNING Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Experience & Merchandising Advisor in City of London

✨Tip Number 1

Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! Since this role is all about enhancing customer experience, being able to articulate your thoughts clearly and confidently is key. Try role-playing with a friend or family member to get comfortable.

✨Tip Number 3

Show off your retail experience! Be ready to share specific examples of how you've resolved customer inquiries or managed inventory in the past. This will demonstrate your capability and commitment to exceptional service.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Customer Experience & Merchandising Advisor in City of London

Customer Service Skills
Retail Experience
Organizational Skills
Communication Skills
Problem-Solving Skills
Inventory Management
Operational Support
Sales Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your retail experience and showcases your strong organisational and communication skills. We want to see how you can enhance customer experience, so don’t hold back on those relevant examples!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about exceptional service and how you can drive sales. We love seeing genuine enthusiasm, so let your personality come through.

Showcase Your Problem-Solving Skills: In your application, mention specific instances where you've resolved customer inquiries or managed inventory effectively. We’re looking for candidates who can think on their feet and make a real impact in our dynamic environment.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at ON RUNNING

✨Know the Company Inside Out

Before your interview, do some homework on the retail company. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Showcase Your Retail Experience

Be ready to discuss your previous retail experience in detail. Highlight specific situations where you enhanced customer experience or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Demonstrate Strong Communication Skills

As a Customer Experience & Merchandising Advisor, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios with a friend to get comfortable with handling inquiries.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows that you’re not just interested in the job, but also in how you can contribute to their success.

Customer Experience & Merchandising Advisor in City of London
ON RUNNING
Location: City of London
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  • Customer Experience & Merchandising Advisor in City of London

    City of London
    Full-Time
    28800 - 43200 Β£ / year (est.)
  • O

    ON RUNNING

    50-100
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