Backend Engineer, Happiness Delivery & Customer Experience

Backend Engineer, Happiness Delivery & Customer Experience

Full-Time 50000 - 70000 £ / year (est.) No working from home possible
ON RUNNING

At a Glance

  • Tasks: Join our Happiness Delivery team to enhance customer experience through innovative backend solutions.
  • Company: Dynamic tech company focused on delivering exceptional customer experiences.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on agile methodologies and career advancement.
  • Why this job: Shape the future of customer experience while working with cutting-edge technologies.
  • Qualifications: Strong backend development skills, experience with NestJs/Next.js, and proficiency in TypeScript.

The predicted salary is between 50000 - 70000 £ per year.

As a Software Engineer on our Happiness Delivery team, you'll help shape the future of On's customer experience. Working at the core of our Operations technologies team cluster.

A strong background in backend development, with proven experience building and shipping high-quality software.

  • Proficiency in NestJs/Next.js and TypeScript, with a deep understanding of modern backend frameworks.
  • Solid experience in designing, building, and consuming GraphQL/RESTFul APIs.
  • Solid knowledge of relational databases (e.g., PostgreSQL) and data modeling.
  • Experience with cloud platforms (GCP is a plus) and containerization technologies (Docker, Kubernetes).
  • A solid understanding of frontend development and experience with modern web technologies to build seamless user experiences.

You are a collaborative team player with excellent communication skills, comfortable working in an agile environment.

Bonus points for experience with:

  • Event-driven systems (e.g., Kafka, BullMQ, Pub/Sub)
  • Working with customer support tools such as Salesforce, Talkdesk

Backend Engineer, Happiness Delivery & Customer Experience employer: ON RUNNING

At On, we pride ourselves on being an exceptional employer that fosters a vibrant work culture centred around innovation and collaboration. As a Backend Engineer in our Happiness Delivery team, you'll not only contribute to enhancing customer experiences but also benefit from extensive growth opportunities, a supportive environment, and the chance to work with cutting-edge technologies in a dynamic setting. Our commitment to employee well-being and professional development makes us a standout choice for those seeking meaningful and rewarding careers.

ON RUNNING

Contact Details:

ON RUNNING Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Backend Engineer, Happiness Delivery & Customer Experience

Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those who work at companies you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.

Tip Number 2

Show off your skills! Create a portfolio or GitHub repo showcasing your backend projects, especially those using NestJs, TypeScript, or GraphQL. This gives potential employers a taste of what you can do.

Tip Number 3

Prepare for interviews by brushing up on common backend engineering questions and coding challenges. Practice makes perfect, so consider mock interviews with friends or use online platforms to get comfortable.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Backend Engineer, Happiness Delivery & Customer Experience

Backend Development
NestJs
Next.js
TypeScript
GraphQL
RESTful APIs
Relational Databases

Some tips for your application 🫡

Show Off Your Skills:Make sure to highlight your backend development experience, especially with NestJs/Next.js and TypeScript. We want to see how you've built and shipped high-quality software, so don’t hold back on the details!

API Knowledge is Key:Since we’re all about GraphQL and RESTful APIs, be sure to mention any solid experience you have in designing and consuming these. It’ll show us you know your stuff and can hit the ground running.

Database Know-How:Don’t forget to talk about your experience with relational databases like PostgreSQL. We love seeing candidates who understand data modeling, so share any relevant projects or challenges you’ve tackled.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!

How to prepare for a job interview at ON RUNNING

Know Your Tech Stack

Make sure you brush up on your knowledge of NestJs, Next.js, and TypeScript. Be ready to discuss how you've used these technologies in past projects, and think about specific examples where you built or improved APIs using GraphQL or RESTful services.

Showcase Your Problem-Solving Skills

Prepare to talk about challenges you've faced in backend development and how you overcame them. Think of scenarios where you had to design a solution for a complex problem, especially involving relational databases like PostgreSQL or cloud platforms like GCP.

Demonstrate Collaboration

Since the role requires teamwork, be ready to share experiences where you worked closely with others, particularly in an agile environment. Highlight your communication skills and how you contributed to a positive team dynamic, especially when integrating frontend and backend systems.

Get Familiar with Customer Support Tools

If you have experience with tools like Salesforce or Talkdesk, make sure to mention it! Even if you don't, do a bit of research on how these tools work and think about how they can enhance customer experience. This shows you're proactive and understand the bigger picture.