At a Glance
- Tasks: Lead store operations, manage inventory, and create an amazing customer experience.
- Company: Join On, a dynamic brand passionate about sports and movement.
- Benefits: Inclusive culture, career development opportunities, and a chance to make an impact.
- Other info: Flexible hours and a vibrant work environment await you!
- Why this job: Be part of a team that values your growth and love for sports.
- Qualifications: 3-5 years in customer service, strong communication skills, and a passion for fitness.
The predicted salary is between 36000 - 60000 £ per year.
On's Direct-to-consumer (DTC) team is a core part of the business, condensing and presenting the brand's commitment and vision to movement. We face consumers directly, interacting closely with them and conveying On's brand story, core values, and passion for sports. We are committed to providing a passionate, professional, diverse, and inclusive experience to every consumer. Welcome to join On and lead your self-development for a long-term career plan. We look forward to achieving long-term win-win results through our mutual efforts.
You will oversee all store-related operations from inventory management to IT systems, customer flows, and product training, as well as all internal team-related responsibilities.
Your story:
- 3-5 years' experience in a customer-oriented setting with managerial responsibilities included.
- Positive, optimistic, and energetic in the spirit of exploring the unknown.
- Proactive in listening and providing help and suggestions to others, committed to providing consumers with a WOW experience.
- Willing to receive and give feedback, believing it is the foundation and motivation for self-growth.
- An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs.
- A collaborative team player with strong interpersonal, hospitality, and communication skills.
- Native Chinese speaker with the ability to read and write in English fluently.
- Able to work on weekends, evenings, and holidays as needed.
- A sports lover with regular exercise habits and a passion for movement; loving to run is a strong plus.
- Retail operational experience in the sports or fashion industry is a strong plus.
Associate Store Leader, Hong Kong (Multiple Location) employer: ON RUNNING
Join a dynamic and innovative team as a Specialist - Digital Site Merchandising, where your expertise will directly contribute to the growth of our Direct To Consumer (DTC) business. We pride ourselves on fostering a collaborative work culture that values creativity and strategic thinking, offering ample opportunities for professional development and career advancement. Located in a vibrant area, our company provides a supportive environment that encourages employees to thrive while delivering exceptional user experiences across all digital platforms.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Store Leader, Hong Kong (Multiple Location)
✨Tip Number 1
Get to know the brand inside out! Dive into On's story, values, and products. When you chat with them, show your passion for sports and how you can bring that energy to the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. Ask them about their experiences and share your enthusiasm for the role. It’s all about making those personal connections!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to customer service and team management. Think of examples from your past experiences that highlight your skills and how you’ve created WOW moments for customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the On family and ready to take on the challenge!
We think you need these skills to ace Associate Store Leader, Hong Kong (Multiple Location)
Some tips for your application 🫡
Show Your Passion for Sports:Make sure to highlight your love for sports and any relevant experiences in your application. We want to see that you share our enthusiasm for movement and can convey that passion to our consumers.
Tailor Your Application:Don’t just send a generic CV and cover letter. Take the time to tailor your application to reflect how your experience aligns with the role of Associate Store Leader. We appreciate when candidates show they understand our brand and values.
Highlight Your Customer Experience:Since this role is all about providing a WOW experience, make sure to showcase your customer-oriented experience. Share specific examples of how you've gone above and beyond for customers in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at ON RUNNING
✨Know the Brand Inside Out
Before your interview, dive deep into On's brand story and core values. Understand their commitment to movement and how they engage with consumers. This knowledge will help you convey your passion for sports and align your answers with their vision.
✨Showcase Your Customer Experience
Prepare specific examples from your past roles that highlight your customer-oriented approach. Discuss how you've created 'WOW' experiences for customers and how your managerial responsibilities have shaped your ability to lead a team effectively.
✨Emphasise Team Collaboration
Since this role requires strong interpersonal skills, be ready to discuss how you've worked collaboratively in previous positions. Share stories that demonstrate your ability to listen, provide feedback, and support your team in achieving common goals.
✨Demonstrate Your Passion for Sports
As a sports lover, make sure to express your enthusiasm for physical activity and how it relates to your work ethic. Whether it's running or another sport, share how your personal interests align with On's mission and how they motivate you in a retail environment.
