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For Companies At a Glance
- Tasks: Support IT management and assist with client communications in a dynamic team.
- Company: Join a respected firm specialising in liability claims management, based in Mold.
- Benefits: Enjoy competitive salary, 25 days holiday, health insurance, and onsite parking.
- Why this job: Be part of a friendly team, gain valuable skills, and make an impact in the IT sector.
- Qualifications: Great communication skills, enthusiasm, and familiarity with Microsoft applications are essential.
- Other info: In-house training provided; immediate start available for the right candidate.
Benefits
- Competitive salary
- 25 days holiday + Bank Holidays
- Onsite parking
- Health insurance
- Pension
- Training provided
Company Overview
This is a fantastic opportunity to become a key part of a small team within the IT department of an established and respected liability loss adjusting/TPA claims management organisation, based at Head Office in Mold. This is a varied and exciting new role with a company who deliver a superior claims handling service with commitment and expertise, managing a range of liability claims for insurer and insured client.
Key Duties & Responsibilities for our Trainee IT & Administration Assistant will include:
- Assisting with the provision of management information to clients and updating and developing the company Case Management System
- Assisting the IT co-ordinator with management of IT network, communications network and general IT oversight
- Liaising with clients by email and on the phone
- Other administrative duties as the role requires
- Working as part of a small, friendly team, reporting to the IT Supervisor
Essential Skills And Experience Required
- Great communication skills with a good telephone manner
- Enthusiastic, focused and ambitious
- Familiarity in using Microsoft applications is desirable, in particular a good working knowledge of Excel
- Willing to learn - inhouse training/product knowledge will be provided
- Ability to work effectively as part of a small team
- Good database/data processing skills would be of benefit
- Knowledge of IT hardware and network systems would be advantageous
Schedule: Monday to Friday/37.5 hours per week
Location: Mold, CH7
Apply today! Early interview and immediate start date available for the successful candidate.
Trainee IT & Administration Assistant employer: On-Pos
Contact Detail:
On-Pos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee IT & Administration Assistant
✨Tip Number 1
Familiarise yourself with the company’s Case Management System and IT network basics. This will not only show your enthusiasm for the role but also demonstrate your proactive approach to learning, which is highly valued in a trainee position.
✨Tip Number 2
Brush up on your communication skills, especially over the phone and via email. Since you'll be liaising with clients, practice clear and concise communication to make a great impression during any interactions.
✨Tip Number 3
Showcase your willingness to learn by researching common IT issues and solutions. Being knowledgeable about basic IT hardware and network systems can set you apart from other candidates and highlight your commitment to the role.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be beneficial during interviews.
We think you need these skills to ace Trainee IT & Administration Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Trainee IT & Administration Assistant role. Emphasise your communication skills, familiarity with Microsoft applications, and any experience with IT systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you are interested in the role and how your background makes you a suitable candidate. Be sure to express your willingness to learn and grow within the team.
Highlight Relevant Skills: In your application, specifically mention your proficiency in Microsoft Excel and any experience with database or data processing. If you have knowledge of IT hardware or network systems, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for the role.
How to prepare for a job interview at On-Pos
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the company during the interview. Highlight why you are excited about the opportunity to work in IT and administration, and how you can contribute to the team.
✨Demonstrate Communication Skills
Since great communication skills are essential for this position, practice articulating your thoughts clearly. Be prepared to discuss examples of how you've effectively communicated in previous roles or experiences.
✨Familiarise Yourself with Microsoft Applications
Brush up on your knowledge of Microsoft applications, especially Excel. Be ready to discuss any relevant experience you have with these tools and how you can apply them in the role.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer. This shows your interest in the role and helps you understand more about the company culture and expectations.
