At a Glance
- Tasks: Manage payroll, handle payments, and assist residents with queries.
- Company: Join On Point Personnel, a dynamic team in residential park management.
- Benefits: Enjoy a permanent role with a Monday to Friday schedule and competitive salary.
- Why this job: Be part of a supportive community while honing your admin skills in a friendly environment.
- Qualifications: Experience in payroll and proficiency in Excel/Word are preferred.
- Other info: Opportunity for occasional park viewings and varied administrative tasks.
The predicted salary is between 20000 - 29000 £ per year.
On Point Personnel are currently recruiting for a Payroll Clerk/Assistant to work for one of their busy residential parks in Pontefract. This is a permanent position, Monday to Friday, 9am-4pm (1 hour break 12pm-1pm) with a salary of £24,500.
Duties:
- Taking card payments from around 300 residents from 3 different sites, so attention to detail is a must as it involves 3 different systems.
- Creating/editing invoices for various different bills.
- Answering calls from residents with queries/repairs.
- Raising repair bookings for the wardens.
- Updating details on an Excel formulated spreadsheet.
- Showing people around the park on viewings (this doesn’t happen often but may occur from time to time).
- Helping the owners with any admin/searching on the computer they may require.
Experience:
- Previous experience on Zero system would be a benefit but not essential.
- Proficiency in Excel and Word.
- 1 year’s experience in payroll.
Payroll Clerk/Administrator employer: On Point Personnel
Contact Detail:
On Point Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Clerk/Administrator
✨Tip Number 1
Familiarise yourself with the Zero system, even if you don't have direct experience. There are plenty of online tutorials and resources that can help you understand its functionalities, which will show your initiative and willingness to learn.
✨Tip Number 2
Brush up on your Excel skills, particularly in creating and editing spreadsheets. Being able to demonstrate your proficiency in managing data effectively will be a huge plus during any discussions with us.
✨Tip Number 3
Prepare for potential questions about customer service scenarios. Since you'll be dealing with residents' queries and repairs, think of examples from your past experiences where you've successfully resolved issues or provided excellent service.
✨Tip Number 4
Show enthusiasm for the role and the company during any interactions. Research On Point Personnel and the residential parks they manage, so you can express genuine interest in contributing to their team and enhancing the resident experience.
We think you need these skills to ace Payroll Clerk/Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in payroll and administration. Emphasise any previous roles where you handled payments, invoices, or customer queries, as these are key aspects of the job.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the duties mentioned in the job description. Mention your attention to detail and any experience with Excel or similar systems, as well as your ability to handle customer interactions.
Highlight Relevant Skills: In your application, clearly outline your skills related to payroll processing, customer service, and administrative tasks. If you have experience with the Zero system, be sure to mention it, even if it's not essential.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at On Point Personnel
✨Show Your Attention to Detail
Since the role involves managing payments from multiple residents across different systems, it's crucial to demonstrate your attention to detail. Be prepared to discuss any previous experiences where you successfully managed complex data or handled financial transactions accurately.
✨Familiarise Yourself with Payroll Systems
While previous experience with the Zero system is a bonus, showing that you understand payroll processes and can quickly learn new systems will impress the interviewers. Brush up on general payroll knowledge and be ready to explain how you've handled payroll tasks in the past.
✨Prepare for Customer Interaction Scenarios
As you'll be answering calls from residents and assisting them with queries, think of examples where you've provided excellent customer service. Practice how you would handle common questions or complaints, showcasing your communication skills and patience.
✨Demonstrate Your Excel Skills
Since updating details on an Excel spreadsheet is part of the job, be ready to discuss your proficiency with Excel. You might even want to mention specific functions or formulas you're comfortable with, as this will show your capability to manage data effectively.