At a Glance
- Tasks: Join a dynamic team to coordinate exciting experiential marketing projects and engage with customers.
- Company: Award-winning agency creating unforgettable brand experiences worldwide.
- Benefits: Competitive salary, hybrid work, professional development, and wellness initiatives.
- Other info: Exciting career growth opportunities in a collaborative and creative environment.
- Why this job: Be part of innovative campaigns and make a real impact in the sports and entertainment industry.
- Qualifications: Passion for experiential marketing, strong communication skills, and a willingness to learn.
The predicted salary is between 29000 - 29000 £ per year.
On Board Experiential (OBE) is an award-winning, full-service, experience-led agency that creates meaningful brand experiences worldwide, with office locations in London, San Francisco, Los Angeles and NYC. We help brands to cut through the noise, capture consumer attention and leave lasting impressions that live beyond the shareable, streamable, screamable moment. We are specialists in creating extraordinary brand events – immersive, engaging and unrivalled.
The London office is the most recent to open its doors in the OBE family, making us the new kids on the block, but backed by years of experiential experience. Boasting a heavy-hitting portfolio of incredibly active brands and a range of well-established partners, we’re well set for an exciting future. We work with brands that care, value meaningful relationships, and are prepared to challenge what’s gone before.
The Project Coordinator is a proactive individual eager to cut their teeth and get stuck into all areas of Experiential Marketing. With a keen desire to learn and a passion for the industry, the Project Coordinator will have the opportunity to work across a multitude of service areas, including:
- Customer Service
- Account & Project Administration
- Event Production Support
This role will include joining the project team for one of OBE’s biggest clients, delivering a large-scale, major sporting campaign in summer 2027. You will be part of a team ensuring we provide a best-in-class service to our client’s customers. A significant proportion of the first 6 months in 2027 will be allocated to customer support. The Project Coordinator role is hugely varied and will work closely with the account, production and creative functions within the business to help build live experiences in line with client briefs and objectives.
Responsibilities include:
- Customer Engagement – 50%
- Customer service response management via email and phone
- Main point of contact for all customer enquiries – including interest in hospitality services
- Supporting the delivery of content on digital platforms, including website and social
- Inputting into content concepts and timings
- Supporting the day-to-day delivery of customer engagement and acquisition campaigns/planners
- Account & Project Administration – 25%
- Assisting the Account Lead in managing day-to-day relationships with allocated client
- Working alongside the Account Lead to facilitate client briefs
- Managing specific day-to-day administrative tasks, including KPI weekly reporting
- Supporting the creation of key client documentation for event day
- Managing your own workload using OBE London’s project management processes
- Supporting with the presentation of responses to briefs and key documents to clients
- Supporting Account Lead with the management of delivery budgets
- Event Production Support – 25%
- Supporting the Event Production Lead with innovative and creative solutions in the design and delivery phase of campaigns
- Assisting the Event Production Lead with the management of key suppliers, stakeholders and partners
- Supporting on-ground execution of client events
- Supporting the completion of key event delivery documentation
We are looking for a highly dedicated member of the team with a keenness to learn. As a Project Coordinator at OBE London you:
- Are passionate about brand and experiential marketing in the sport and entertainment space
- Are willing to learn from the team around you
- Have a DNA of fresh thinking to help create disruptive campaigns
- Have good verbal and written communication skills
- Are highly organised
- Are experienced in using MS Office (strong Outlook and Excel skills desired)
- Have excellent attention to detail
- Have great interpersonal skills
- Are a problem solver and solutions driven
- Are calm under pressure and approachable at all times
- Have strong multi-tasking skills
Contract: Permanent
Hours: 37.5 hours a week
Location: Hybrid, London, minimum of 3 days a week in office / with your colleagues
Salary: £29,000
Holiday: 25 days annual leave (pro rata), Bank Holidays & time off in lieu for every weekend day worked
Benefits include:
- Bonus scheme
- Pension contribution
- Flexi Friday and hybrid working policy
- Professional development and training
- Approaches to wellness and physical activity
- Headspace access
- Birthday day off
- Work from anywhere week
We treat all applications on a level playing field, striving to create a diverse team that shares different cultures, backgrounds and experiences to inform and enhance the campaigns we create. To apply for the role please submit your CV and covering letter outlining why you are right for the role. The closing date for applications is Sunday 2nd August 2026.
Project Coordinator in London employer: On Board Experiential
On Board Experiential (OBE) is an exceptional employer that fosters a vibrant and innovative work culture, particularly for Freelance Event Producers in Birmingham and Manchester. With a focus on meaningful brand experiences and a portfolio of high-profile clients, OBE offers unique opportunities for professional growth and creative expression, ensuring that every team member can contribute to extraordinary events while enjoying a collaborative and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Project Coordinator in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for On Board Experiential and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like On Board Experiential are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with On Board Experiential on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at On Board Experiential. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Project Coordinator in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit On Board Experiential. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of On Board Experiential:Show us that you’ve done your homework! In your application, briefly mention what you admire about On Board Experiential’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at On Board Experiential
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at On Board Experiential will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At On Board Experiential, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
