Weve only really ever cared about making great food. We believe quality comes from acting with pride, care and consideration. Its all about the detail, thats where our attention is and that's where we need you.This is a fantastic opportunity for someone with previous office experience to join a small, friendly team in a manufacturing setting. As this is a manufacturing setting, the successful candidate would be required to work on site. Whilst working on site, you will have opportunity to take advantage of our fantastic canteen, offering hot foods at a discounted price, or you could even pick up one of our freshly made sandwiches! The Administrators will do a range of tasks around current and potential new customers. The two roles are slightly different with a requirement for strong admin and organisational skills in both. This is a full position working Sunday-Thrsday If you have experience working in a customer service role, dealing with customers on the phone as well as being able to report, and include data input, into various Excel spreadsheets, then this could be the role for you! What you will be doing 1. Answering incoming calls and taking new enquiries 2. Liaising with customers as well as across in-house teams to ensure consistency, accuracy and quality of orders 3. Perform checks on paperwork for production, ensuring that labels are completed as required 4. Ensure that deadlines are met, from receipt of order to production 5. Responding to any questions or queries customers have, either on the phone or via email or web chat 6. Routinely checking on customers by regular monitoring of order status and sales data across the year 7. Supporting the sales team by suggesting products to help boost sales and liaising with customers to organise tasting days 8. Customer visits and attendance at trade shows may be required 9. Contacting customers about new products and anything they might be interested in 10. Arranging samples for new or existing customers depending on role within the office 11. Setting up customers on internal systems, ensuring they have their account forms filled out and all departments are kept informed 12. Assisting the team take orders and checking new customer orders 13. May be required to attend onsite meetings whether internal or with new or existing customers 14. Provide s...
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On A Roll Sandwich Company Recruitment Team
