At a Glance
- Tasks: Deliver exceptional skincare and wellness services while achieving sales targets.
- Company: Join a luxury skincare brand with a rich history and a family-like culture.
- Benefits: Enjoy 25 days holiday, plus bank holidays, and opportunities for growth.
- Other info: Flexible hours and a dynamic environment await you!
- Why this job: Be part of a team that values customer obsession and personal development.
- Qualifications: Retail and spa experience with advanced beauty product knowledge required.
The predicted salary is between 30000 - 40000 € per year.
BACKGROUND: The Omorovicza journey begins over 2,000 years ago, when the healing properties of Hungary’s thermal waters were discovered. The secret to why Hungarian thermal waters have such remarkable healing properties lies in the unique geological features of the region. Miraculous healings led to the building of 1,000 thermal baths in Hungary, 100 in Budapest alone. It was in Budapest, in the 1800s, that the Omorovicza family built a beautiful thermal bath, the Rácz Fürdo, on the site of an Ottoman bath, itself built in the 1560s on a medieval healing spring renowned for its curative properties.
PURPOSE OF ROLE: We are looking for a passionate therapist based at Liberty London to deliver exceptional service in the area of skincare and wellness services, and achieve sales targets within our rapidly evolving luxury skincare company. You will provide a tailored, personalised service to our customers to achieve excellent service and product sales goals, whilst ensuring each customer has a unique and luxurious experience. You will also be working closely with the retail and therapist team to perform outstanding facial and body treatments.
KEY RESPONSIBILITIES:
- Perform high-end quality facial treatments based on the treatment protocols of the brand.
- Service our customers through consultation and skincare prescription.
- Examine and analyse client’s skin to evaluate skin conditions and provide skincare recommendations.
- Able to recommend and sell all products.
- Develop long-term relationships with customers to build loyalty.
- Follow up with customers after treatments based on our customer journey routine.
- Keep track of customer data.
- Achieve individual sales goals and contribute to team sales objectives.
- Help keep the store and treatment room clean and in perfect shape for a luxury customer experience.
- Participate in and help organise store events designed to promote brand image and awareness and to maximise sales.
- Be a true ambassador of the brand and contribute to a strong culture and environment.
VALUES:
- Customer Obsession: We start with the customer and work backwards. We obsess over customer needs to provide a superior experience.
- Ownership: We take responsibility for the success of our teams and our business.
- Curiosity & Learning: We are curious about new possibilities and flourish through education and training.
- Attention to detail: Luxury is in each detail, the result of incalculable care and attention.
- Team Spirit: We thrive as individuals with mutual respect and enjoy the adventure together.
EXPERIENCE REQUIRED:
- Retail and spa experience, preferably in a customer-focused beauty environment.
- Advanced knowledge of beauty products.
- Ability to provide genuine personalised treatments, as well as recommend and sell products.
- Extensive experience of spa policies and use of treatment materials and equipment.
- Proven track record of achieving sales targets.
- Confidence and discretion are essential.
- Demonstrates professional treatment consultation and application.
- Works well within a team and independently.
- Ability to work well in a fast-paced, team-oriented setting.
- Basic computer literacy for booking new appointments and processing payments.
- Able to work flexible hours including early and late shifts, weekends & bank holidays.
Working at Omorovicza: When you join Omorovicza, you join a family. We have big ambitions and need you to do great things with us.
Benefits: We offer 25 days holiday, plus Bank holidays, which can increase with length of service.
Beauty Therapist employer: Omorovicza Cosmetics
At Omorovicza, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. Located in the heart of Liberty London, our team enjoys a luxurious environment where they can thrive, supported by comprehensive training and development opportunities. With a strong emphasis on customer obsession and teamwork, we ensure that every employee feels valued and empowered to contribute to our mission of delivering unparalleled skincare experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Therapist
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Omorovicza's history and values. This way, you can show your passion for their unique approach to skincare and how you can contribute to their customer obsession.
✨Tip Number 2
Practice your consultation skills! Role-play with a friend or family member to refine how you would assess a client's skin and recommend products. This will help you feel more confident during the real deal and demonstrate your expertise.
✨Tip Number 3
Show off your sales skills! Think of creative ways to highlight how you've achieved sales targets in the past. Be ready to share specific examples of how you built relationships with customers and turned them into loyal clients.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your excitement about the role. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Beauty Therapist
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for beauty therapy shine through! Share why you love skincare and wellness, and how you can bring that enthusiasm to our team at Omorovicza.
Tailor Your Experience:Make sure to highlight your relevant experience in retail and spa environments. We want to see how your skills align with our values, especially in providing personalised treatments and achieving sales targets.
Be Detail-Oriented:Attention to detail is key in our luxury environment. In your application, mention specific examples of how you've maintained high standards in your previous roles, whether it’s in treatment quality or customer service.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our Omorovicza family.
How to prepare for a job interview at Omorovicza Cosmetics
✨Know Your Products Inside Out
Before your interview, make sure you’re well-versed in the beauty products offered by the company. Understand their unique selling points and how they align with customer needs. This will not only show your passion for the brand but also your ability to recommend and sell products effectively.
✨Demonstrate Customer Obsession
Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to build long-term relationships and provide personalised treatments. This aligns perfectly with the company's value of customer obsession and will set you apart from other candidates.
✨Showcase Your Team Spirit
Be ready to discuss how you work within a team and contribute to a positive environment. Share experiences where you’ve collaborated with colleagues to achieve sales targets or improve customer experiences. This will resonate well with the company’s emphasis on teamwork and mutual respect.
✨Prepare for Practical Scenarios
Expect to be asked about specific treatment protocols or how you would handle certain customer situations. Brush up on your technical skills and be prepared to demonstrate your knowledge of skincare analysis and recommendations. This will showcase your expertise and confidence in delivering high-end services.
