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For Companies At a Glance
- Tasks: Manage IT projects, support users, and enhance business efficiency through tech solutions.
- Company: Join Omoda and Jaecoo UK Limited, a leader in automotive innovation.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and learning.
- Why this job: Be part of a collaborative team making a real impact in the tech landscape.
- Qualifications: Degree in IT or related field; 3-5 years experience preferred.
- Other info: Knowledge of Microsoft Dynamics and Power BI is a plus.
The predicted salary is between 30000 - 42000 £ per year.
About Us: Omoda and Jaecoo UK Limited is a leading automotive company committed to delivering excellence and innovation. Our IT team is vital in supporting and enhancing our technological infrastructure, ensuring seamless operations across the organisation. We seek a motivated and detail-oriented IT Associate to join our dynamic team and contribute to our ongoing success.
Job Overview: As an IT associate, you will be required to manage small projects and workstreams within larger projects and programmes. You will be able to convert business data into a visualised form, or develop a small tool or programme to enhance business efficiency. You will engage with various business areas to gather their requirements for new systems and improvements to existing systems. You will be able to translate these business requirements to the relevant system technical project teams for implementation and report on progress. You will also be required to support system integration testing, UAT and training.
Key Responsibilities:
- Provide technical support to end-users, including troubleshooting hardware, software, and network issues.
- Assist with the installation, configuration, and maintenance of computer systems and software applications.
- Manage user accounts, including setting up new accounts, resetting passwords, and configuring access permissions.
- Monitor and maintain IT equipment inventory, including desktops, laptops, printers, and peripherals.
- Perform routine system backups and ensure data integrity and security.
- Document technical procedures, system configurations, and troubleshooting steps.
- Collaborate with the IT team to implement, improve and support new technologies and upgrades.
- Provide training and support to employees on IT-related issues and best practices.
- Assist with IT-related projects as needed.
Qualifications:
- A degree in Information Technology, Computer Science, or a related field; or equivalent work experience.
- 3-5 years of IT work experience, preferably in the Automotive industry.
- Knowledge of Microsoft Dynamics, Power BI and SAP will be highly beneficial.
- Experience with help desk software and ticketing systems is a plus.
- Basic knowledge of operating systems and common business software applications.
- Strong problem-solving and analytical skills with the ability to troubleshoot technical issues.
- Excellent communication skills and the ability to work effectively with end-users of varying technical expertise.
- Detail-oriented with strong organisational skills and the ability to manage multiple tasks simultaneously.
- Certification (e.g., CompTIA A+, Microsoft Certified IT Specialist) is a plus.
Information Technology Associate employer: OMODA UK
Contact Detail:
OMODA UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Associate
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Dynamics, Power BI, and SAP. Having hands-on experience or even completing relevant online courses can give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the automotive industry, especially those working in IT roles. Attend industry events or join online forums to connect with potential colleagues and learn more about the company culture at Omoda and Jaecoo UK Limited.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Think of specific examples where you've successfully troubleshot technical issues or improved processes, as these will resonate well with the responsibilities outlined in the job description.
✨Tip Number 4
Showcase your ability to communicate effectively with both technical and non-technical users. Practice explaining complex IT concepts in simple terms, as this skill is crucial for the role of an IT Associate at Omoda and Jaecoo UK Limited.
We think you need these skills to ace Information Technology Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT, especially any roles related to project management or technical support. Emphasise your familiarity with tools like Microsoft Dynamics, Power BI, and SAP, as these are beneficial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific projects or experiences that demonstrate your problem-solving skills and ability to manage multiple tasks, aligning them with the responsibilities outlined in the job description.
Showcase Technical Skills: Clearly list your technical skills, including any certifications you hold, such as CompTIA A+ or Microsoft Certified IT Specialist. Highlight your experience with help desk software and ticketing systems, as well as your ability to troubleshoot hardware and software issues.
Prepare for Potential Questions: Anticipate questions related to your experience with system integration testing, user acceptance testing (UAT), and training. Be ready to discuss how you've successfully collaborated with teams to implement new technologies or improve existing systems.
How to prepare for a job interview at OMODA UK
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise, especially in areas like Microsoft Dynamics, Power BI, and SAP. Highlight any relevant projects you've worked on that demonstrate your ability to troubleshoot and resolve IT issues.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your problem-solving skills. Prepare examples of past challenges you've faced in IT roles and how you approached them. This will show your analytical thinking and ability to handle technical issues effectively.
✨Communicate Clearly
Since the role involves engaging with various business areas, practice explaining technical concepts in simple terms. Good communication is key, so be ready to demonstrate how you can bridge the gap between technical teams and end-users.
✨Prepare for Scenario-Based Questions
Anticipate scenario-based questions where you may need to outline how you would handle specific IT situations, such as user account management or system integration testing. Think through your responses to showcase your organisational skills and attention to detail.
