At a Glance
- Tasks: Guide customers through the exciting process of buying stylish, tech-forward vehicles.
- Company: Join Omoda Jaecoo, a fast-growing brand in the UK car market.
- Benefits: Enjoy up to 25 days annual leave, pension contributions, and staff discounts.
- Other info: Flexible working hours with opportunities for professional development and training.
- Why this job: Be part of a dynamic team that creates engaging retail experiences for car buyers.
- Qualifications: FCA accreditation, attention to detail, and strong negotiation skills required.
The predicted salary is between 30000 - 40000 £ per year.
Omoda Jaecoo is gaining traction fast in the UK market, with the Jaecoo 7 leading Chinese car sales in recent months. If you're ready to sell vehicles that combine style, performance, and smart tech this is the role for you. Sandown Group are looking for a Transaction Manager to join the Poole team and represent the full Omoda Jaecoo range including the popular Jaecoo 7. You will support customers in exploring these modern, tech-forward vehicles and guide them through the buying process.
The purpose of the Transaction Manager is to create an engaging retail experience for new and used car buyers so that the customer does not buy a car from anywhere but Sandown. Ultimately, delivering this experience will improve sales conversion, profitability and loyalty. The Transaction Manager is responsible for enhancing customer relationships and progressing the sale of the car, F&I, service plans and accessories. Crucial to this role is an ability to gain customer trust and build loyalty to Sandown.
Responsibilities will include:
- Provide class leading customer service
- Ensure sales process is adhered to
- Distribute and manage lead with sales executive
- Have detailed knowledge of every enquiry
- Encourage appointments at the showroom
- Second face every customer
- Ensure follow up after enquiry, in line with Sandown SLAs
- Produce finance quotes and proposals
- Appraise part exchanges and provide valuations
- Assist with the sale of the car, accessories, paint protection and insurance products
- Close sales
- Report to line manager on deal by deal basis on all income generated
- Conduct regular diary reviews
- Mentor and develop team of Sales Executives
- Identify renewal opportunities from existing Sandown customers
You will require: a high level of attention to detail; be FCA accredited; knowledge of finance and related systems; knowledge of insurance products; understanding of car valuations and advanced negotiation skills.
The showroom is open from 8.00 - 18.30 Monday to Friday, Saturday 8:30 - 17:00 and Sunday 10:00 - 16:00. Weekend work on a rota basis will be required however; a 5-day week will be worked. Total: 42.5 hours per week.
Benefits:
- Up to 25 Days annual leave plus bank holidays
- Pension Scheme with employer contributions
- Employee Assistance Programme
- Eye care Vouchers
- Cycle to work scheme
- £400 Employee referral scheme
- Life Assurance Policy
- Staff Discounts
- MOTs and Repair
- Staff Retail Purchase Scheme
- Accredited Mercedes-Benz training and qualifications
Job Types: Full-time, Permanent
Benefits: Bereavement leave, Company car, Company events, Company pension, Cycle to work scheme, Employee discount, Life insurance, Referral programme, Sick pay, Store discount.
Transactin Manager - Omoda Jaecoo in Oakdale employer: Omoda Jaecoo - Poole
At Sandown Group, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Poole where innovation meets customer service excellence. As a Transaction Manager for Omoda Jaecoo, you will not only enjoy competitive benefits such as up to 25 days of annual leave and a comprehensive pension scheme but also have the opportunity to develop your skills through accredited training programmes. Join us to be part of a supportive team that values employee growth and fosters a culture of trust and loyalty with our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Transactin Manager - Omoda Jaecoo in Oakdale
✨Tip Number 1
Get to know the Omoda Jaecoo range inside out! Familiarise yourself with the features and benefits of the Jaecoo 7 and other models. This knowledge will help you engage customers and build trust during their buying journey.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or family member to refine your approach. The more comfortable you are with your delivery, the better you'll connect with potential buyers when they walk into the showroom.
✨Tip Number 3
Follow up like a pro! After meeting a customer, make sure to reach out and check in. A simple message can go a long way in showing that you care and are invested in their experience at Sandown.
✨Tip Number 4
Don’t forget to leverage our website for job applications! It’s a great way to showcase your enthusiasm for the role and get noticed by the hiring team. Plus, it’s super easy to apply directly through us!
We think you need these skills to ace Transactin Manager - Omoda Jaecoo in Oakdale
Some tips for your application 🫡
Show Your Passion for Cars:When writing your application, let your enthusiasm for cars and the automotive industry shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about representing the Omoda Jaecoo range and helping customers find their perfect vehicle.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills that match the Transaction Manager role. We love seeing how your background in customer service, sales, or finance can contribute to creating an engaging retail experience at Sandown.
Be Detail-Oriented:Attention to detail is key in this role, so ensure your application is free from typos and errors. We appreciate a well-structured application that reflects your ability to manage the sales process effectively and maintain high standards of customer service.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role as soon as possible!
How to prepare for a job interview at Omoda Jaecoo - Poole
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the Omoda Jaecoo range, especially the Jaecoo 7. Familiarise yourself with its features, performance stats, and what sets it apart in the market. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Transaction Manager, you'll need to create an engaging retail experience. Prepare examples from your past where you've gone above and beyond for customers. Highlight how you built trust and loyalty, as this is crucial for the role at Sandown Group.
✨Demonstrate Your Financial Acumen
Since the role involves finance package tailoring and producing finance quotes, brush up on your knowledge of finance systems and insurance products. Be ready to discuss how you would approach these tasks and any relevant experience you have in this area.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating customer interactions. Practice how you would handle various scenarios, such as negotiating part exchange valuations or closing a sale. This will help you demonstrate your advanced negotiation skills and attention to detail.
