At a Glance
- Tasks: Manage a fast-paced service department, focusing on profits and customer satisfaction.
- Company: Join Allen Motor Group, a leader in the automotive industry.
- Benefits: Earn up to £60,000 with bonuses, 30 days holiday, and a company vehicle.
- Other info: Inclusive workplace that values every individual and offers excellent career progression.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Experience as an automotive service manager and strong organisational skills required.
The predicted salary is between 48000 - 48000 € per year.
Allen Motor Group are currently looking to employ an Aftersales Manager to join our Ford Transit Centre in Slough. You will be responsible for managing a dynamic and fast paced service department, focusing on performance in both profits and customer satisfaction. This position is offered on a full-time permanent basis with a basic salary of up to £48,000 with an OTE of £60,000, a company provided vehicle. This position reports to the General Manager.
Why Allen Motor Group?
- In addition to a highly attractive basic, OTE & bonus scheme we also offer a range of other benefits including:
- 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
- Fantastic discounts on MOT’s, services and parts
- Life assurance benefit, at no cost to yourself
- Up to £1,000 refer a friend scheme
- Full training and support to develop and progress your career with Allen Motor Group
Previous Experience
To be considered for this position you will have strong previous experience as an automotive service/aftersales manager ideally from a franchised dealership. We also look for the following skills and experience:
- Able to work in a busy environment as part of a team
- Fantastic organisational skills
- Full UK driving licence
- An ability to overcome customer issues
- Knowledge of warranty procedures is advantageous
Key Duties And Responsibilities
- Ensure the achievement of KPI’s for all service department members
- Maintaining an understanding of all relevant consumer and local market influences
- Engage the aftersales team to deliver commercial result and exceptional customer service
- Drive the performance of the workshop team to maximise efficiency
- Develop the skills and career progression of current and new team members
At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.
If you would like to be considered for this opportunity, please do apply now.
Aftersales Manager - Slough Transit Centre employer: OMODA | JAECOO Coventry
Allen Motor Group is an exceptional employer, offering a vibrant work culture at our Ford Transit Centre in Slough, where teamwork and customer satisfaction are at the forefront of our operations. With competitive salaries, generous holiday allowances, and comprehensive training programmes, we prioritise employee growth and well-being, ensuring that every team member has the opportunity to thrive in their career. Join us to be part of a supportive environment that values diversity and encourages personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Aftersales Manager - Slough Transit Centre
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at Allen Motor Group. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching Allen Motor Group and their values. Show us that you understand what makes them tick and how you can contribute to their success as an Aftersales Manager.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your passion for customer service and team management show!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Aftersales Manager - Slough Transit Centre
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as an automotive service/aftersales manager. Use keywords from the job description to show that you’re a perfect fit for the role at Allen Motor Group.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share specific examples of how you've driven performance and customer satisfaction in previous roles. Let us see your passion for the automotive industry!
Showcase Your Team Spirit:Since this role involves managing a dynamic team, emphasise your ability to work collaboratively. Mention any experiences where you’ve successfully engaged and developed team members to achieve great results.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at OMODA | JAECOO Coventry
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to aftersales management. Be ready to discuss how you've achieved or exceeded these in your previous roles, as this will show your understanding of what drives success in a service department.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer issues in the past. Highlight your ability to turn a negative experience into a positive one, as customer satisfaction is crucial for this role. This will demonstrate your commitment to exceptional service.
✨Team Leadership Matters
Think about your leadership style and be prepared to discuss how you engage and develop your team. Share specific instances where you've motivated your team to achieve commercial results, as this aligns with the expectations of the Aftersales Manager position.
✨Research Allen Motor Group
Familiarise yourself with Allen Motor Group's values, culture, and recent news. Showing that you understand their business and are genuinely interested in being part of their team will set you apart from other candidates.
