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- Tasks: Guide customers through the exciting process of buying stylish, tech-forward vehicles.
- Company: Join Sandown Group, a leader in the automotive market with a focus on customer experience.
- Benefits: Enjoy a competitive salary, company car, and great perks like employee discounts and life insurance.
- Other info: Flexible working hours with opportunities for career growth and development.
- Why this job: Be part of a dynamic team and help customers find their perfect car while building lasting relationships.
- Qualifications: FCA accreditation, attention to detail, and strong negotiation skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
Omoda Jaecoo is gaining traction fast in the UK market, with the Jaecoo 7 leading Chinese car sales in recent months. If you're ready to sell vehicles that combine style, performance, and smart tech this is the role for you. Sandown Group are looking for a Transaction Manager to join the Basingstoke team and represent the full Omoda Jaecoo range including the popular Jaecoo 7.
You will support customers in exploring these modern, tech-forward vehicles and guide them through the buying process. The purpose of the Transaction Manager is to create an engaging retail experience for new and used car buyers so that the customer does not buy a car from anywhere but Sandown. The Transaction Manager is responsible for enhancing customer relationships and progressing the sale of the car, F&I, service plans and accessories. Crucial to this role is an ability to gain customer trust and build loyalty to Sandown.
Main Duties and Responsibilities:
- Provide class leading customer service
- Ensure sales process is adhered to
- Distribute and manage leads with sales executives
- Have detailed knowledge of every enquiry
- Encourage appointments at the showroom
- Second face every customer
- Ensure follow up after enquiry, in line with Sandown SLAs
- Produce finance quotes and proposals
- Appraise Part exchanges and provide valuations
- Assist with the sale of the car, accessories, paint protection and insurance products
- Close sales
- Report to line manager on deal-by-deal basis on all income generated
- Conduct regular diary reviews
- Mentor and Develop team of Sales Executives
- Identify renewal opportunities from existing Sandown customers
You will require a high level of attention to detail; be FCA accredited: knowledge of finance and related systems; knowledge of insurance products; understanding of car valuations and advanced negotiation skills.
The showroom is open from 08.00 - 18.30 Monday to Friday, Saturday 08:30 17:00 and Sunday 10:00 16:00. Weekend work on a rota basis will be required, however, a 5-day week will be worked. Total: 42.5 hours per week.
Competitive salary package and a Company car is provided with this role. A full driving licence is a requirement of this role.
Benefits:
- Company pension
- Referral programme
- Employee discount
- Cycle to work scheme
- Life Insurance
- Sick Pay
- Company events
- Company car
Transaction Manager in Southampton employer: Omoda Jaecoo - Basingstoke
Contact Detail:
Omoda Jaecoo - Basingstoke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transaction Manager in Southampton
✨Tip Number 1
Get to know the company inside out! Research Omoda Jaecoo and Sandown Group, so you can chat confidently about their vehicles and values during your interview. This shows you're genuinely interested and ready to represent their brand.
✨Tip Number 2
Practice your pitch! Think about how you would guide a customer through the buying process. Role-play with a friend or in front of the mirror to nail down your approach to building trust and loyalty with customers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus when applying for jobs.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Transaction Manager in Southampton
Some tips for your application 🫡
Show Your Passion for Cars: When you're writing your application, let your love for cars shine through! Talk about what excites you about the Omoda Jaecoo range and how you can help customers discover their perfect vehicle.
Highlight Your Customer Service Skills: We want to see how you create engaging experiences for customers. Share examples of how you've built trust and loyalty in previous roles, especially in sales or customer service settings.
Be Detail-Oriented: Attention to detail is key in this role. Make sure your application is free from typos and clearly outlines your relevant experience. We love a well-structured application that shows you care!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Sandown team!
How to prepare for a job interview at Omoda Jaecoo - Basingstoke
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the Omoda Jaecoo range, especially the Jaecoo 7. Familiarise yourself with its features, performance stats, and what sets it apart from competitors. This knowledge will help you impress the interviewers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Transaction Manager, your ability to build customer relationships is key. Prepare examples from your past experiences where you've provided exceptional customer service or resolved issues effectively. Highlighting these skills will demonstrate your capability to create an engaging retail experience.
✨Prepare for Role-Specific Questions
Expect questions related to finance, insurance products, and car valuations. Brush up on your knowledge of FCA regulations and be ready to discuss how you would handle various sales scenarios. This preparation will show that you’re not only qualified but also proactive in your approach.
✨Demonstrate Your Team Leadership Abilities
Since mentoring and developing a team of Sales Executives is part of the role, think of instances where you've successfully led a team or trained others. Be ready to discuss your leadership style and how you can contribute to the team's success at Sandown.