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- Tasks: Guide customers through the exciting journey of buying stylish, tech-forward vehicles.
- Company: Join Omoda Jaecoo, a fast-growing brand in the UK car market.
- Benefits: Enjoy a competitive salary, company car, and a supportive team environment.
- Other info: Flexible working hours with weekend shifts on a rota basis.
- Why this job: Be part of a dynamic team that creates memorable customer experiences.
- Qualifications: FCA accreditation, finance knowledge, and strong negotiation skills required.
The predicted salary is between 30000 - 40000 £ per year.
Omoda Jaecoo is gaining traction fast in the UK market, with the Jaecoo 7 leading Chinese car sales in recent months. If you're ready to sell vehicles that combine style, performance, and smart tech this is the role for you. Sandown Group are looking for a Transaction Manager to join the Newbury team and represent the full Omoda Jaecoo range including the popular Jaecoo 7. You will support customers in exploring these modern, tech-forward vehicles and guide them through the buying process.
The purpose of the Transaction Manager is to create an engaging retail experience for new and used car buyers so that the customer does not buy a car from anywhere but Sandown. The Transaction Manager is responsible for enhancing customer relationships and progressing the sale of the car, F&I, service plans and accessories. Crucial to this role is an ability to gain customer trust and build loyalty to Sandown.
Main Duties and Responsibilities:
- Provide class leading customer service
- Ensure sales process is adhered to
- Distribute and manage leads with sales executives
- Have detailed knowledge of every enquiry
- Encourage appointments at the showroom
- Second face every customer
- Ensure follow up after enquiry, in line with Sandown SLAs
- Produce finance quotes and proposals
- Appraise Part exchanges and provide valuations
- Assist with the sale of the car, accessories, paint protection and insurance products
- Close sales
- Report to line manager on deal-by-deal basis on all income generated
- Conduct regular diary reviews
- Mentor and Develop team of Sales Executives
- Identify renewal opportunities from existing Sandown customers
You will require a high level of attention to detail; be FCA accredited: knowledge of finance and related systems; knowledge of insurance products; understanding of car valuations and advanced negotiation skills.
The showroom is open from 08.00 - 18.30 Monday to Friday, Saturday 08:30 - 17:00 and Sunday 10:00 - 16:00. Weekend work on a rota basis will be required, however, a 5-day week will be worked. Total: 42.5 hours per week. Competitive salary package and a Company car is provided with this role. A full driving licence is a requirement of this role.
Transaction Manager in Newbury employer: Omoda Jaecoo - Basingstoke
Contact Detail:
Omoda Jaecoo - Basingstoke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transaction Manager in Newbury
✨Tip Number 1
Get to know the Omoda Jaecoo range inside out! Familiarise yourself with the features and benefits of the Jaecoo 7 and other models. This knowledge will help you engage customers and build trust during their buying journey.
✨Tip Number 2
Practice your people skills! The role is all about creating an engaging retail experience, so work on your communication and relationship-building techniques. Remember, a friendly chat can go a long way in making customers feel valued.
✨Tip Number 3
Follow up like a pro! After initial enquiries, make sure to reach out to potential buyers. A quick call or message can remind them of the fantastic vehicles we offer and keep Sandown top of mind.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show your enthusiasm for joining the Sandown team. Plus, it makes it easier for us to track your application and get back to you quickly.
We think you need these skills to ace Transaction Manager in Newbury
Some tips for your application 🫡
Show Your Passion for Cars: When you're writing your application, let your love for cars shine through! Talk about what excites you about the Omoda Jaecoo range and how you can help customers discover their perfect vehicle.
Highlight Your Customer Service Skills: We want to see how you create engaging experiences for customers. Share examples of how you've built trust and loyalty in previous roles, especially in sales or customer service settings.
Be Detail-Oriented: Attention to detail is key in this role. Make sure your application is free from typos and clearly outlines your relevant experience, especially with finance and insurance products.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our team at Sandown.
How to prepare for a job interview at Omoda Jaecoo - Basingstoke
✨Know Your Product Inside Out
Make sure you have a solid understanding of the Omoda Jaecoo range, especially the Jaecoo 7. Familiarise yourself with its features, performance specs, and tech innovations. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Highlight how you built trust and loyalty with customers, as this is crucial for the Transaction Manager role. Remember, it's all about creating an engaging retail experience!
✨Demonstrate Your Negotiation Prowess
Brush up on your negotiation skills and be ready to discuss how you've successfully closed deals in the past. Be prepared to role-play scenarios during the interview, showcasing your ability to appraise part exchanges and provide finance quotes effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about Sandown Group's sales processes, team dynamics, and customer engagement strategies. This shows your enthusiasm for the role and helps you understand how you can contribute to their success.