At a Glance
- Tasks: Drive product adoption and build strong customer relationships to unlock growth.
- Company: Omniplex Learning, a leader in digital learning solutions.
- Benefits: Competitive salary, hybrid working, 25 days leave, and private medical insurance.
- Other info: Join a dynamic team with regular social events and excellent career development opportunities.
- Why this job: Make a real impact by helping customers maximise their potential through innovative solutions.
- Qualifications: Experience in sales or account management with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
At Omniplex Learning, our mission is simple - to help organisations unlock their potential through exceptional digital learning, all in one place. We’re looking for a Technical Account Manager to join our Commercial team, focused on driving adoption, increasing utilisation, and unlocking growth within a key enterprise customer. You’ll play a key role in developing customer relationships and identifying opportunities that drive measurable commercial outcomes.
What will you do?
- You’ll play a key role in growing one of our key enterprise accounts by driving product adoption, increasing utilisation, and identifying commercial opportunities.
- Drive adoption and utilisation of our Localisation solution across different teams, ensuring customers get maximum value.
- Identify commercial growth opportunities through usage trends, customer needs, and engagement insights.
- Build strong stakeholder relationships to expand usage across teams, regions, and use cases.
- Deliver demonstrations, webinars, and enablement sessions to increase awareness and product engagement.
- Translate customer objectives and challenges into actionable plans that drive product adoption and value.
- Collaborate with Sales, Customer Success, and Marketing teams to support account strategy and optimise customer outcomes.
Who are we looking for?
- We’re looking for a commercially minded individual who enjoys driving growth through customer engagement, insights, and relationship-building.
- Experience in a commercial, sales, customer success, or account-facing role working with mid‑market/enterprise accounts.
- Strong communication skills and confidence engaging with senior stakeholders.
- Interest in using data, insights, and customer behaviour to identify growth opportunities.
- Proactive mindset with a focus on driving adoption and increasing customer value.
- Ability to work cross-functionally and manage multiple priorities effectively.
- Strong problem-solving skills, with the ability to connect customer goals to solution outcomes and growth opportunities.
What’s in it for you?
- A competitive salary reflective of your experience.
- Hybrid working model, with 2-3 days a week based in our office in St Albans.
- 25 days annual leave plus bank holidays, and your birthday off.
- Inclusive Private Medical Insurance and mental health support.
- Enhanced family friendly policies.
- Regular social events and team activities.
Technical Account Manager employer: Omniplex Learning
At Omniplex Learning, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Junior Technical Account Manager in St Albans, you'll benefit from a competitive salary, a hybrid working model, and generous annual leave, all while contributing to meaningful customer relationships and growth opportunities. Our commitment to employee well-being is reflected in our inclusive private medical insurance, mental health support, and regular team activities, making us a fantastic place to grow your career.
