Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver engaging training sessions and support customers in using digital learning tools.
- Company: Join Omniplex Learning, a leader in digital education solutions.
- Benefits: Competitive salary, flexible working, 25 days leave, and private medical insurance.
- Why this job: Make a real impact by helping customers unlock their potential with innovative learning tools.
- Qualifications: 2-4 years in customer training or onboarding, strong communication skills.
- Other info: Collaborative team culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an engaging and proactive Product Training Specialist to join our dynamic team and help our customers unlock the full potential of our digital learning tools.
At Omniplex Learning, our mission is simple – to enable organisations to reach their full potential through exceptional digital learning, all in one place.
What will you do?
- Be a key part of the foundation of a new and evolving team here at OL.
- Deliver group onboarding sessions to introduce new customers to our content creation products, running regular, high-impact webinars and short training blocks.
- Lead engaging, webinar-style training sessions to help users get started and maximise their experience.
- Provide 1:1 training and tailored support for key accounts, especially for premium or specialist features.
- Support the creation, curation, and ongoing maintenance of “how to” videos and enablement resources, ensuring content remains up to date as products evolve.
- Act as a product ambassador, helping customers unlock the full value of their solutions and driving adoption and renewal.
- Gather customer feedback and insights to inform product improvements and new enablement materials.
- Collaborate with internal teams to ensure a seamless customer experience.
Who are we looking for?
- 2–4 years’ experience in a customer-facing enablement, training, or onboarding role.
- Experience delivering group training sessions and webinars, ideally in a SaaS or digital tools environment.
- Strong communication and presentation skills, comfortable engaging with a variety of customer profiles.
- Ability to create engaging video and written enablement content.
- A collaborative mindset, able to work cross-functionally and adapt as the role evolves.
- Familiarity with content creation tools and/or digital learning platforms is a bonus!
What’s in it for you?
- A competitive salary that reflects your experience and expertise.
- A flexible hybrid working model, with regular opportunities to connect with the team in person.
- 25 days of annual leave plus bank holidays, and an extra day for your birthday!
- Inclusive Private Medical Insurance plan, as well as access to mental health and wellbeing support.
- Group Life Insurance – providing security and peace of mind for you and your loved ones.
- Enhanced family policies.
- Regular social events and activities.
Our Values
- Seek to understand: We listen, we ask, we make change happen, for the better.
- Stand together: We trust and champion each other, united we win as one.
- Care about the outcome: We own it, we raise the bar, we achieve success.
Product Training Specialist in St Albans employer: Omniplex Learning
Contact Detail:
Omniplex Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Training Specialist in St Albans
✨Tip Number 1
Get to know the company inside out! Research Omniplex Learning, their products, and their values. This way, when you get that interview, you can show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions and prepare your answers. Think about how your experience aligns with the role of a Product Training Specialist and be ready to share specific examples that highlight your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows you’re enthusiastic about the role and keeps you fresh in their minds.
We think you need these skills to ace Product Training Specialist in St Albans
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for digital learning and training shine through. We want to see how excited you are about helping others unlock their potential with our tools!
Tailor Your Experience: Make sure to highlight your relevant experience in customer-facing roles, especially any training or onboarding you've done. We love seeing how your background aligns with what we do at Omniplex Learning.
Be Engaging: Since the role involves delivering webinars and training sessions, showcase your communication skills in your application. Use a friendly tone and clear examples to demonstrate how you can engage an audience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Omniplex Learning
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with Omniplex Learning’s digital tools and content creation products. Dive into their features, benefits, and any recent updates. This will not only show your enthusiasm but also help you answer questions confidently and demonstrate how you can help customers maximise their experience.
✨Showcase Your Training Skills
Prepare to discuss your previous experience in delivering training sessions or webinars. Have specific examples ready that highlight your ability to engage different customer profiles. You might even want to prepare a mini-presentation or training snippet to showcase your style and effectiveness during the interview.
✨Emphasise Collaboration
Since the role involves working cross-functionally, be ready to talk about times when you’ve successfully collaborated with other teams. Highlight your adaptability and how you’ve contributed to a seamless customer experience. This will align well with the company’s values of standing together and caring about outcomes.
✨Gather Insights and Feedback
Discuss your approach to gathering customer feedback and insights. Be prepared to share how you’ve used this information to inform training materials or product improvements in the past. This shows that you understand the importance of continuous improvement and customer satisfaction, which is key for a Product Training Specialist.
