At a Glance
- Tasks: Drive product adoption and build strong customer relationships to unlock growth.
- Company: Omniplex Learning, a leader in digital learning solutions.
- Benefits: Competitive salary, hybrid work, 25 days leave, and private medical insurance.
- Other info: Enjoy regular social events and excellent career development opportunities.
- Why this job: Join a dynamic team and make a real impact on customer success.
- Qualifications: Experience in sales or account management with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Who are we? At Omniplex Learning, our mission is simple - to help organisations unlock their potential through exceptional digital learning, all in one place. We’re looking for a Junior Technical Account Manager to join our Commercial team, focused on driving adoption, increasing utilisation, and unlocking growth within a key enterprise customer. You’ll play a key role in developing customer relationships and identifying opportunities that drive measurable commercial outcomes.
What will you do? You’ll play a key role in growing one of our key enterprise accounts by driving product adoption, increasing utilisation, and identifying commercial opportunities.
- Drive adoption and utilisation of our Localisation solution across different teams, ensuring customers get maximum value
- Identify commercial growth opportunities through usage trends, customer needs, and engagement insights
- Build strong stakeholder relationships to expand usage across teams, regions, and use cases
- Deliver demonstrations, webinars, and enablement sessions to increase awareness and product engagement
- Translate customer objectives and challenges into actionable plans that drive product adoption and value
- Collaborate with Sales, Customer Success, and Marketing teams to support account strategy and optimise customer outcomes
Who are we looking for? We’re looking for a commercially minded individual who enjoys driving growth through customer engagement, insights, and relationship-building.
- Experience in a commercial, sales, customer success, or account-facing role working with mid-market/enterprise accounts
- Strong communication skills and confidence engaging with senior stakeholders
- Interest in using data, insights, and customer behaviour to identify growth opportunities
- Proactive mindset with a focus on driving adoption and increasing customer value
- Ability to work cross-functionally and manage multiple priorities effectively
- Strong problem‑solving skills, with the ability to connect customer goals to solution outcomes and growth opportunities
What’s in it for you?
- Competitive salary reflective of your experience
- Hybrid working model, with 2-3 days a week based in our office in St Albans
- 25 days annual leave plus bank holidays, and your birthday off
- Inclusive Private Medical Insurance and mental health support
- Group Life Insurance
- Enhanced family friendly policies
- Regular social events and team activities
Junior Technical Account Manager St Albans · employer: Omniplex Learning
At Omniplex Learning, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Junior Technical Account Manager in St Albans, you'll benefit from a competitive salary, a hybrid working model, and generous annual leave, all while contributing to meaningful customer relationships and growth opportunities. Our commitment to employee well-being is reflected in our inclusive private medical insurance, mental health support, and regular team activities, making us a fantastic place to grow your career.
