At a Glance
- Tasks: Drive product adoption and identify growth opportunities for key enterprise accounts.
- Company: Omniplex Learning, a leader in digital learning solutions.
- Benefits: Competitive salary, hybrid working, 25 days leave, and private medical insurance.
- Other info: Join a dynamic team with regular social events and excellent career growth opportunities.
- Why this job: Make a real impact by helping organisations unlock their potential through exceptional digital learning.
- Qualifications: Experience in sales or account management with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
At Omniplex Learning, our mission is simple - to help organisations unlock their potential through exceptional digital learning, all in one place. We’re looking for a Technical Account Manager to join our Commercial team, focused on driving adoption, increasing utilisation, and unlocking growth within a key enterprise customer. You’ll play a key role in developing customer relationships and identifying opportunities that drive measurable commercial outcomes.
What will you do?
- You’ll play a key role in growing one of our key enterprise accounts by driving product adoption, increasing utilisation, and identifying commercial opportunities.
- Drive adoption and utilisation of our Localisation solution across different teams, ensuring customers get maximum value.
- Identify commercial growth opportunities through usage trends, customer needs, and engagement insights.
- Build strong stakeholder relationships to expand usage across teams, regions, and use cases.
- Deliver demonstrations, webinars, and enablement sessions to increase awareness and product engagement.
- Translate customer objectives and challenges into actionable plans that drive product adoption and value.
- Collaborate with Sales, Customer Success, and Marketing teams to support account strategy and optimise customer outcomes.
Who are we looking for?
- We’re looking for a commercially minded individual who enjoys driving growth through customer engagement, insights, and relationship-building.
- Experience in a commercial, sales, customer success, or account-facing role working with mid‑market/enterprise accounts.
- Strong communication skills and confidence engaging with senior stakeholders.
- Interest in using data, insights, and customer behaviour to identify growth opportunities.
- Proactive mindset with a focus on driving adoption and increasing customer value.
- Ability to work cross-functionally and manage multiple priorities effectively.
- Strong problem-solving skills, with the ability to connect customer goals to solution outcomes and growth opportunities.
What’s in it for you?
- A competitive salary reflective of your experience.
- Hybrid working model, with 2-3 days a week based in our office in St Albans.
- 25 days annual leave plus bank holidays, and your birthday off.
- Inclusive Private Medical Insurance and mental health support.
- Enhanced family friendly policies.
- Regular social events and team activities.
We think you need these skills to ace Junior Technical Account Manager in St Albans
Customer Relationship Management
Product Adoption
Commercial Growth Identification
Stakeholder Engagement
Data Analysis
Communication Skills
Cross-Functional Collaboration
