Omniplex Learning in the United Kingdom is seeking a Customer Support Advisor to join our Customer Support & Enablement team. You’ll be the first point of contact for customers, delivering responsive, professional support across our products and services.
You will handle first-line queries, log and categorize tickets, escalate complex cases, and contribute to knowledge base content, while using Salesforce Service Cloud to maintain accurate records and ensure a high-quality customer experience.
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Hybrid SaaS Support Advisor - Customer Care Specialist in St Albans employer: Omniplex Learning
Omniplex Learning is an excellent employer that fosters a supportive and dynamic work culture, perfect for those starting their careers. With a hybrid work model allowing flexibility, employees benefit from hands-on experience in finance and customer service, alongside ample opportunities for professional growth and skill development. Join us to be part of a team that values proactive communication and continuous learning in a vibrant environment.
