Revenue Operations Manager

At Omniplex Learning, our mission is simple - to help organisations unlock their potential through exceptional digital learning, all in one place. As we reach an exciting stage in our growth, we’re looking for a RevOps Manager who can create cohesion and clarity across our commercial activity, strengthening how we make decisions, prioritise work and drive performance. This is a newly created role and the first RevOps hire in the business, and you’ll report directly into our Director of Business Operations, with a dotted line to our Chief Revenue Officer.

As RevOps Manager, you will shape the data, insights and processes that underpin our go‑to‑market success. You will:

• Surface market trends, intent signals and whitespace opportunities to help our commercial teams prioritise the highest‑value prospects.
• Own and refine our Ideal Customer Profile (ICP), ensuring our targeting evolves with the market and product strategy.
• Design and maintain dashboards to provide Sales Managers with clear, actionable insights on pipeline health, deal velocity, renewal risk and performance trends.
• Analyse patterns in won and lost deals to strengthen forecasting and qualification, and translate these into practical playbooks and executable commercial plays.
• Act as the link between Sales and Technology - Identify and scope automation opportunities, working with Business Systems Analysts to turn commercial challenges into workflow designs.
• Work with BSAs to specify AI agent configurations across our GTM stack (HubSpot, Salesforce, Outreach) - you define the what and why; the technical team owns the how.
• Support configuration, adoption and optimisation of our GTM systems and tools.

You’re a commercially minded, data‑driven operator who thrives on bringing structure, insight and improvement to fast‑moving environments. You will bring:

• 3–7 years’ experience in Revenue Operations, Sales Operations or GTM Strategy within a B2B tech or SaaS environment.
• Strong data and analytics fluency — ideally including SQL, BI tools and spreadsheet modelling.
• Experience building dashboards, reports and commercial playbooks that drive action.
• Confidence partnering with senior commercial leaders and influencing decision‑making.
• Familiarity with AI/automation platforms - not as an engineer, but as someone who can design workflows and evaluate what “good” looks like.
• A strong understanding of SaaS revenue mechanics, pipeline management and sales processes.
• Hands‑on experience with CRM or GTM systems (e.g., HubSpot, Salesforce, Outreach).
• Excellent communication skills and the ability to translate complexity into clarity.

A competitive salary reflective of your experience. Hybrid working model, with 2-3 days a week based in our office in St Albans. 25 days annual leave plus bank holidays, and your birthday off. Inclusive Private Medical Insurance and mental health support. Group Life Insurance. Enhanced family‑friendly policies. Regular social events and team activities.