Manager, Data & Tech Operations

At OMD EMEA you will experience a place of work unparalleled with any other; to do the best work in your career. With half of our employees originating from outside the UK, you will join a truly connected culture which celebrates difference and embraces diversity. This is a huge organization, albeit one with a small agency feel. You will play a key role in developing strong relationships and shared ethos, whilst at the same time benefit from a plethora of career opportunities and training.

Undeniably, this is an agency with a grounded sense of belonging and community, one which is social and emotionally aware. Everything you achieve and learn at OMD EMEA will be exciting and rich in value – every day will be a new challenge that needs solving!

The role sits within our data analytics team and involves working closely with our 15+ markets to ensure delivery of all governance and compliance workstreams. You will work with and report into a Director to deliver appropriate and effective results to ensure the client business needs are met, receiving support and mentorship from a mixed team of project managers and operations specialists.

The role involves ensuring that all media activity and reporting is delivered by following best practice guidelines across the account. We require an enthusiastic candidate who is eager to learn about the media landscape, has an interest in supporting processes and ensuring these are observed throughout account teams. The goal is to help you develop into the media world by supporting one of our key accounts.

Ideally, you’ll have a strong understanding and interest in media and understand the importance that businesses place on accuracy of data. We want a clear communicator who can work with lots of stakeholders to help proactively spot problems and improve on our existing processes to ensure the data is correct and troubleshoot errors. You won’t be doing this in isolation, and a broad team of specialists will help you day to day. The ideal candidate will be a proactive problem-solver with high attention to detail, who will use a variety of tools, practices, and processes to deliver best compliance and governance for the client.

This is an exciting role with excellent career opportunities and benefits within a high-profile team. To that end, we are looking for someone who can hit the ground running and help us deliver excellent results for our client.

Responsibilities

• Work with global and local account teams to ensure that governance & compliance guidelines, processes, and best practice rules are being followed and delivered.
• Educate local markets on best practice in taxonomy implementation, write documentation and training guides.
• Help identify ways we can improve our operational best practices across the account to ensure ongoing improvements alongside the director/team.
• Demonstrate curiosity and a strong attention to detail, maintaining diligence and accuracy in all work.
• Provide innovative ideas, alternative approaches and creative solutions to improve processes and spark new perspectives with prior experience.
• Communicate clearly and effectively with clients and team members, explaining ideas and solutions in an accessible and articulate manner.
• Confidently present work and ideas to clients and team members, promoting collaboration and ensuring alignment on goals and deliverables.

Experience and skills

• Basic knowledge & interest in media. Any previous experience in media required.
• Some interest in project management and desire to build skills in this area. Knowledge of key approaches like Agile a plus.
• Ability to parse, manipulate and review large quantities of complex data.
• Familiarity with programming languages such as SQL or Python.
• Experience using Business Intelligence platforms such as Power BI and Looker Studio.
• Familiarity with data governance, security standards and best practices.
• Proven working knowledge of data quality and reporting solutions.