At a Glance
- Tasks: Join our team to provide top-notch technical support and field services for cutting-edge equipment.
- Company: Dynamic company focused on innovation and quality in the service sector.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Exciting role with opportunities for hands-on work and career advancement.
- Why this job: Make a real difference by solving complex problems and enhancing customer experiences.
- Qualifications: Experience in electrical/electronic engineering and strong problem-solving skills required.
The predicted salary is between 35000 - 45000 € per year.
The role is a high quality, conscientious Technical Services Engineer complimenting the Technical Team, and helping develop the rapidly expanding Service Department. The candidate is required to be flexible and meticulous in approach to service and needs an in depth understanding of the service sector.
Essential Functions:
- Be a team player, possess the ability to work under pressure to meet demanding yet specialised multi-discipline targets.
- Have advanced problem solving skills covering the multiple vendors we use on our equipment with knowledge of their setup and operation specific to their application in the MTS products.
- Willingness to work outside of normal working hours.
- Technical Support: Remote support of customers via telephone and using remote support software to diagnose problems, identify user issues, monitor systems, and carry out configuration changes.
- Field Service: Visiting sites to carry out planned preventative maintenance, corrective maintenance following a machine failure, installation of new equipment and installation of upgrades.
- Cassette Lab: Providing a fast yet high quality turnaround for OnDemand customers' new cassette and recalibration needs via the local cassette lab.
- Spare Parts Management: The appropriate maintenance of in-country spare parts, including but not limited to restocking from after parts are used, stocking an appropriate level of spare parts for the machine installed base, stock taking as required by finance.
- Refurbishment: Supporting sub assembly refurbishment to improve service costs and PM outcomes.
Required Knowledge and Skills:
- Electrical/Electronic: Experience with industrial and domestic wiring practice, ability to follow electrical and electronic schematics from multiple vendors in high and low voltage methodologies, fault finding down to component level.
- Mechanical: Ability to follow and understand mechanical drawings, where appropriate make suggestions for improvements/enhancements, use of hand tools and moving equipment for installation of large yet delicate machinery.
- Computer & IT Skills: Comprehensive understanding of all core Microsoft Products, understanding of databases, knowledge of PC hardware architecture and component installation/replacement, networking installation and configuration, configuration of systems for remote support.
- Field Service Processes: Stock control, procurement of auxiliary equipment, technical report writing, understanding and application of relevant quality procedures.
- Health & Safety: Carry out risk assessments, identify health and safety issues with the ability to propose solutions, understanding and respect for current legislations.
- Relevant higher level qualification in Electronic/Electrical Engineering.
- Prior relevant Field Service experience.
Work Conditions:
- Working time – Monday to Friday. Exceptional weekend working.
- This position requires the ability to lift and carry assemblies weighing up to 25kg, frequently, and occasionally lift heavier objects with assistance.
Field Services Engineer II in Manchester employer: Omnicell
As a Field Services Engineer II, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a culture of collaboration and innovation, offering comprehensive training and opportunities for advancement within the rapidly expanding Service Department. Located in a vibrant area, we provide competitive benefits and a commitment to work-life balance, ensuring that our employees feel valued and empowered to excel in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Field Services Engineer II in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your technical expertise and problem-solving abilities. Bring examples of your work or even a portfolio if it’s relevant.
✨Tip Number 3
Prepare for interviews by practising common questions related to field service engineering. Think about how you can demonstrate your flexibility and meticulous approach to service. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. So, go ahead and submit your application today!
We think you need these skills to ace Field Services Engineer II in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Services Engineer II role. Highlight your technical skills, especially in electrical/electronic and mechanical areas, and any relevant experience you have in field service. We want to see how your background fits with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our team. Be sure to mention your problem-solving abilities and flexibility, as these are key for us at StudySmarter.
Showcase Your Team Spirit:We love team players! In your application, share examples of how you've worked collaboratively in past roles. Whether it's tackling challenges under pressure or supporting colleagues, let us know how you contribute to a positive team environment.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Omnicell
✨Know Your Technical Stuff
Make sure you brush up on your electrical and mechanical knowledge. Be ready to discuss specific experiences where you've diagnosed problems or improved processes. They’ll want to see that you can handle the technical aspects of the role with confidence.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in the past. Think about times when you had to work under pressure or meet tight deadlines. This will demonstrate your ability to think on your feet and adapt to challenging situations.
✨Be a Team Player
Since this role requires collaboration, be ready to talk about your experience working in teams. Share stories that highlight your flexibility and how you’ve contributed to team success, especially in high-pressure environments.
✨Understand the Company’s Values
Research the company’s mission and values before the interview. Be prepared to explain how your personal values align with theirs, particularly regarding health and safety practices and customer service excellence. This shows you’re not just a fit for the role, but for the company culture too.
