Customer Booking Coordinator II in Manchester

The role function is to manage automation/med adherence sales quotations process in line with company policy, supporting delivery of the Omnicell International booking and revenue targets.

Key Responsibilities

• Effective cross‑functional working with sales, finance, logistics, manufacturing, field operations and technical support organisations acting in a customer service capacity to deliver automation and medication adherence sales administration in line with customer requirements to meet booking and revenue targets.
• Ensure that automation/med adherence sales are delivered to the correct customer requirement and comply with the current business margin approval matrix.
• Accurately raise Sales Orders for all International products.
• Ensure ADC/RDS/VBM orders are accurately detailed in the Operations Revenue Forecasting system.
• Customer account creation and maintenance.
• Training / cross‑functional continuous improvement initiatives.
• Collaborate cross‑functionally to identify process improvement needs.
• Answer incoming calls and redirect if necessary to an agreed process.
• Accurately process finance functions in terms of credits/debits.

Minimum Job Requirements

Education

• GCSE’s

Experience

• Related experience in a manufacturing company environment.
• Experience in a global multinational organisation is a plus.
• Sales operations, finance or accounting field.

Skills

• Excellent analytical and organisational skills.
• Working knowledge of finance and accounting.
• Exceptional attention to detail.
• Ability to work in a fast‑paced high demand environment.
• Capacity to prioritise, manage and execute multiple projects within tight deadlines.
• Excellent interpersonal, verbal and written communication skills to convey clear, concise messages to internal and external customers.
• Demonstrated ability to work across multiple functions and diverse personality styles.
• Fluent oral German, French or English.
• A desire for progression.