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- Tasks: Coordinate client projects and manage relationships to ensure successful delivery.
- Company: OmniaMed Communications, enhancing healthcare through innovative digital solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced environment with excellent career advancement opportunities.
- Why this job: Join a dynamic team making a real impact in the healthcare industry.
- Qualifications: Experience in project management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
OmniaMed Communications supports healthcare professionals worldwide through digital platforms designed to enhance clinical decision-making and professional development. With industry expertise, we partner with clients to deliver targeted medical communications campaigns that engage and inform healthcare audiences. Our innovative solutions are tailored to meet the dynamic needs of the medical community. By fostering meaningful connections, we contribute to improved healthcare outcomes worldwide.
Central London based, hybrid full-time role.
The Account Manager (AM) is the central coordinator of client projects. Under the guidance of the Account/Client Services Directors (AD/CSDs), and supported by Account Executive/s (AE/s), the AM is the main point of contact for the client, building, managing, and setting expectations, and progressively working on/managing more complex, bespoke digital and F2F programmes across several accounts.
General project/client management:- Maintain an in-depth knowledge of the OMC group's wider product offering, brands and general market conditions.
- Understand the client/s product and therapy area and how the project/s fit/s into their overall strategy.
- Work with the CSD/AD/Scientific Services Director (SSD) to ensure projects are clearly outlined and briefed to the internal team.
- Ensure adherence to all internal processes and pay the highest attention to detail at all times to ensure client expectations are met/exceeded.
- Implement projects to meet the objectives of the client and OMC. This involves developing a strong client relationship and effective management of internal resources to ensure good teamwork and that OMC's standards are maintained.
- Understand individual client requirements and adjust to their working preferences (Microsoft Teams/telephone/email).
- Maintain a comprehensive overview of the clients and their projects, as well as deliver current work with conflicting deadlines and demands.
- Attend and lead weekly client meetings to provide guidance throughout the project lifecycle, ensuring that clients are proactively updated with the project status in a timely and proactive fashion.
- Review and have an in-depth understanding of project timelines (ensuring adherence to the client brief and internal processes), status reports and project trackers (e.g. Veeva job bags).
- Monitor project progress and lead the team with reporting this in regular meetings with senior management.
- Demonstrate excellent foresight through project risk identification, flagging any concerns internally/to the client, and being solution-focused by suggesting changes to ensure the project stays on track and within budget.
- Create, track and review the promotional plan for projects and the associated multi-channel promotional materials to ensure adherence to OMC and client brand guidelines and brief.
- Review the AE's weekly agendas/call notes/contact reports.
- Work closely with the scientific and digital services teams throughout the lifecycle of the project.
- Ensure that team members are following agreed protocols throughout the project and share information regarding resources, deadlines, time on jobs and changes to specification.
- Train in Veeva and provide guidance to junior team members to upload assets onto Veeva, ensuring that client SOPs are followed and all materials provided are to the highest standard.
- Timely weekly completion of workplans/timesheets to achieve targeted billable time (85%).
- Take responsibility to ensure that one's own tasks meet deadlines and project timelines.
- Able to delegate tasks to junior team members through clear briefing and communication to ensure that the task has been understood (scope, timeline, process etc.).
- May participate in new business development with CSD/AD/BD team by proactively identifying and pursuing opportunities to grow existing business.
Senior/Account Manager in London employer: OmniaMed Communications
Contact Detail:
OmniaMed Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior/Account Manager in London
✨Tip Number 1
Networking is key! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. The more connections we make, the better our chances of landing that dream job.
✨Tip Number 2
Prepare for interviews like a pro! Research the company, understand their projects, and think about how your skills can help them achieve their goals. We want to show them that we're not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping us top of mind. It shows our enthusiasm for the role and gives us another chance to highlight why we're the best choice.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows that we’re genuinely interested in being part of the team at OmniaMed Communications.
We think you need these skills to ace Senior/Account Manager in London
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role and the company. Dive into OmniaMed Communications' mission and values, and think about how your experience aligns with their goals. This will help you tailor your application to show why you're the perfect fit!
Be Clear and Concise: When crafting your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We want to see your skills and experiences shine through without any fluff. Remember, less is often more!
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Use specific examples that demonstrate how you've successfully managed projects or built client relationships in the past. This will help us see the impact you've made in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at OmniaMed Communications!
How to prepare for a job interview at OmniaMed Communications
✨Know Your Stuff
Before the interview, dive deep into OmniaMed Communications and their offerings. Understand their digital platforms and how they enhance clinical decision-making. This knowledge will help you demonstrate your genuine interest and show that you're ready to contribute from day one.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience in managing client projects. Highlight specific examples where you've successfully coordinated teams, met deadlines, and exceeded client expectations. Use the STAR method (Situation, Task, Action, Result) to structure your responses for clarity.
✨Build Rapport with the Interviewers
Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about their projects and team dynamics. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Demonstrate Adaptability
In the fast-paced world of healthcare communications, adaptability is key. Share examples of how you've adjusted to changing client needs or project scopes. Emphasise your ability to remain solution-focused and proactive in overcoming challenges.