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- Tasks: Coordinate client projects and manage relationships to deliver impactful medical communications.
- Company: Join OmniaMed Communications, a leader in enhancing healthcare through digital solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with opportunities for career advancement.
- Why this job: Make a difference in healthcare while developing your project management skills.
- Qualifications: Experience in account management and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
OmniaMed Communications supports healthcare professionals worldwide through digital platforms designed to enhance clinical decision-making and professional development. With industry expertise, we partner with clients to deliver targeted medical communications campaigns that engage and inform healthcare audiences. Our innovative solutions are tailored to meet the dynamic needs of the medical community. By fostering meaningful connections, we contribute to improved healthcare outcomes worldwide.
Central London based, hybrid full-time role.
The Account Manager (AM) is the central coordinator of client projects. Under the guidance of the Account/Client Services Directors (AD/CSDs), and supported by Account Executive/s (AE/s), the AM is the main point of contact for the client, building, managing, and setting expectations, and progressively working on/managing more complex, bespoke digital and F2F programmes across several accounts.
- Maintain an in-depth knowledge of the OMC group’s wider product offering, brands and general market conditions.
- Understand the client/s product and therapy area and how the project/s fit/s into their overall strategy.
- Work with the CSD/AD/Scientific Services Director (SSD) to ensure projects are clearly outlined and briefed to the internal team.
- Ensure adherence to all internal processes and pay the highest attention to detail at all times to ensure client expectations are met/exceeded.
- Implement projects to meet the objectives of the client and OMC. This involves developing a strong client relationship and effective management of internal resources to ensure good teamwork and that OMC’s standards are maintained.
- Understand individual client requirements and adjust to their working preferences (Microsoft Teams/telephone/email).
- Maintain a comprehensive overview of the clients and their projects, as well as deliver current work with conflicting deadlines and demands.
- Attend and lead weekly client meetings to provide guidance throughout the project lifecycle, ensuring that clients are proactively updated with the project status in a timely and proactive fashion.
- Review and have an in-depth understanding of project timelines (ensuring adherence to the client brief and internal processes), status reports and project trackers (e.g. Veeva job bags).
- Monitor project progress and lead the team with reporting this in regular meetings with senior management.
- Demonstrate excellent foresight through project risk identification, flagging any concerns internally/to the client, and being solution-focused by suggesting changes to ensure the project stays on track and within budget.
- Create, track and review the promotional plan for projects and the associated multi-channel promotional materials to ensure adherence to OMC and client brand guidelines and brief.
- Review the AE’s weekly agendas/call notes/contact reports.
- Work closely with the scientific and digital services teams throughout the lifecycle of the project.
- Ensure that team members are following agreed protocols throughout the project and share information regarding resources, deadlines, time on jobs and changes to specification.
- Train in Veeva and provide guidance to junior team members to upload assets onto Veeva, ensuring that client SOPs are followed and all materials provided are to the highest standard.
- Timely weekly completion of workplans/timesheets to achieve targeted billable time (85%).
- Take responsibility to ensure that one’s own tasks meet deadlines and project timelines.
- Able to delegate tasks to junior team members through clear briefing and communication to ensure that the task has been understood (scope, timeline, process etc.).
- May participate in new business development with CSD/AD/BD team by proactively identifying and pursuing opportunities to grow existing business.
Senior/Account Manager in City of London employer: OmniaMed Communications
Contact Detail:
OmniaMed Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior/Account Manager in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections we make, the better our chances of landing that Senior Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your project management experience and how you've successfully managed client relationships. We want them to see how you can bring value to their team.
✨Tip Number 3
Be proactive! If you find a company you're keen on, reach out directly. Express your interest in their work and ask about opportunities. We love seeing candidates who take the initiative and show genuine enthusiasm for what we do.
✨Tip Number 4
Keep it real during interviews! Be honest about your experiences and how they relate to the role. We appreciate authenticity, so don’t be afraid to share your journey and how you can contribute to improving healthcare outcomes.
We think you need these skills to ace Senior/Account Manager in City of London
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role and the company. Dive into OmniaMed Communications' mission and values, and think about how your experience aligns with their goals. This will help you tailor your application to show why you're the perfect fit!
Be Clear and Concise: When crafting your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We want to see your skills and experience shine through without any fluff. Remember, less is often more!
Showcase Your Experience: Highlight your previous roles and projects that relate to account management and client coordination. Use specific examples to demonstrate how you've successfully managed projects and built client relationships. This is your chance to brag a little!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at OmniaMed Communications
✨Know Your Stuff
Before the interview, dive deep into OmniaMed Communications' services and recent projects. Understanding their digital platforms and how they enhance clinical decision-making will show that you're genuinely interested and prepared.
✨Showcase Your Project Management Skills
Be ready to discuss your experience in managing client projects. Highlight specific examples where you successfully coordinated teams, met deadlines, and exceeded client expectations. This is crucial for the Account Manager role.
✨Tailor Your Communication Style
Since the role involves adapting to different client preferences, think of examples where you've successfully adjusted your communication style. Whether it’s through Microsoft Teams, email, or phone calls, demonstrate your flexibility and understanding of client needs.
✨Prepare for Scenario Questions
Expect questions about handling project risks and conflicts. Prepare scenarios where you identified potential issues and implemented solutions. This will showcase your foresight and problem-solving skills, which are key for this position.