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For Companies At a Glance
- Tasks: Provide outstanding customer service and support branch sales in a fast-paced environment.
- Company: Join a busy, customer-focused trade branch with a supportive team.
- Benefits: Opportunity for career development in a dynamic and professional setting.
- Why this job: Make a real impact by helping customers find the right products.
- Qualifications: Strong communication skills and a proactive, organised attitude.
- Other info: Perfect for those looking to grow their career in retail or trade.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting on behalf of our client for a Trade Counter Assistant to join their busy and customer-focused branch team. This is an excellent opportunity for a motivated and personable individual who enjoys working in a fast-paced trade or retail environment and is passionate about delivering outstanding customer service.
The Role
The successful candidate will play a key role in providing knowledgeable, friendly, and dependable service to customers, while supporting branch sales and profitability. Working as part of a collaborative team, you will ensure customer expectations are consistently met - and exceeded.
Key Responsibilities
- Build strong and effective relationships with customers, understanding their requirements and supplying the correct products
- Proactively identify sales opportunities, offering advice and practical solutions
- Maintain a clean, organised, and well-merchandised counter area in line with company standards
- Accurately complete all sales-related paperwork in accordance with company policies
- Liaise with suppliers and other branches/departments as required
- Support the Branch/General Manager and colleagues to ensure smooth and efficient branch operations
- Maintain a tidy and safe working environment in line with Health & Safety guidelines
- Ensure shop stock is clean, clearly labelled, well organised, and report low stock levels to management
- Work in full compliance with company policies and procedures
- Assist with stock-taking and carry out additional duties as required
Key Relationships
- Branch/General Manager
- Assistant Manager
- Customers
- Colleagues
- Suppliers
The Ideal Candidate
- Strong customer service and communication skills
- Sales-focused with the ability to use initiative
- Team-oriented with a proactive attitude
- Organised and attentive to detail
- Committed to maintaining high standards of safety and presentation
If you are enthusiastic, reliable, and looking to develop your career within a supportive and professional environment, we would be delighted to hear from you. Please submit your CV to apply or contact us for further information.
Trade Counter Assistant in Feltham employer: Omnia Resourcing - London Transport
Contact Detail:
Omnia Resourcing - London Transport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Feltham
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you walk in for an interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with common scenarios you might face as a Trade Counter Assistant. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door when applying through our website.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your commitment to the position.
We think you need these skills to ace Trade Counter Assistant in Feltham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trade Counter Assistant role. Highlight your customer service experience and any relevant sales achievements to show us you're the right fit!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and why you want to join our team. Keep it friendly and professional, just like the environment we foster at StudySmarter.
Show Off Your Team Spirit: We love a team player! In your application, mention any experiences where you've worked collaboratively with others. This will help us see how you can contribute to our supportive branch team.
Apply Through Our Website: To make things easier for both of us, apply directly through our website. It’s quick, and you’ll get all the info you need about the role and our company culture!
How to prepare for a job interview at Omnia Resourcing - London Transport
✨Know Your Products
Before the interview, make sure you have a good understanding of the products and services offered by the company. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered outstanding customer service. Think about how you built relationships with customers and resolved any issues they faced. This will demonstrate your suitability for the Trade Counter Assistant position.
✨Be Proactive in Your Approach
During the interview, highlight your ability to identify sales opportunities and offer practical solutions. Share instances where you've taken the initiative to improve customer satisfaction or sales, as this aligns perfectly with the role's responsibilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.