At a Glance
- Tasks: Support compliance efforts while delivering top-notch customer service to clients.
- Company: Join a dynamic team focused on regulatory compliance and client satisfaction.
- Benefits: Enjoy a hybrid work model, competitive pay, and opportunities for growth.
- Other info: Perfect for detail-oriented individuals who thrive in structured environments.
- Why this job: Make a real difference by ensuring compliance and helping customers succeed.
- Qualifications: Experience in compliance or customer service, with strong organisational skills.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a proactive Compliance Admin and Customer Service Advisor to join our team. This hybrid role supports regulatory compliance efforts while also delivering high quality service to clients and internal stakeholders. Ideal candidates will be organised, communicative, and able to manage multiple responsibilities across compliance and customer service functions.
Key Responsibilities:
- Compliance Admin
- Assist in maintaining compliance records, policies, and procedures
- Monitor changes in laws and regulations relevant to the business
- Support audits and regulatory reporting activities
- Help ensure documentation and internal processes meet legal standards
- Coordinate with internal departments to ensure compliance across operations
- Customer Service
- Respond to customer inquiries via phone, email, or chat in a professional and timely manner
- Resolve client issues related to services, billing, or compliance documentation
- Log and track customer interactions and feedback
- Provide accurate product or service information and escalate issues as needed
- Help onboard new clients and ensure regulatory documents are completed correctly
Requirements:
- ~13 years of experience in compliance, administration, customer service, or a related field
- Strong understanding of compliance principles (GDPR, data privacy, industry-specific standards) is a plus
- Ability to manage sensitive information with discretion
- Proficient in Microsoft Office and CRM/compliance software
This role is ideal for someone who enjoys structured work, values accuracy, and thrives in a customer-focused environment.
Customer Service Compliance Advisor in Rotherham employer: Omnia Outsourcing Limited
Join a dynamic team that prioritises both compliance and exceptional customer service, offering a supportive work culture where your contributions are valued. With opportunities for professional growth and development, this hybrid role allows you to balance your career with flexibility while working in a vibrant environment that champions teamwork and innovation. Located in a thriving area, we provide a unique chance to engage with diverse clients and enhance your skills in a meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Compliance Advisor in Rotherham
✨Tip Number 1
Network like a pro! Reach out to people in the compliance and customer service sectors on LinkedIn. A friendly message can open doors, and you never know who might have a lead on your dream job.
✨Tip Number 2
Prepare for interviews by practising common questions related to compliance and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience in compliance and customer service. This can set you apart from other candidates and give you a chance to shine during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Compliance Advisor in Rotherham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your compliance knowledge and customer service experience to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your background aligns with our needs. Keep it engaging and personal – we want to get to know you!
Showcase Your Organisational Skills:Since this role involves managing multiple responsibilities, give us examples of how you’ve successfully juggled tasks in the past. We love seeing candidates who can keep things organised and efficient!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Omnia Outsourcing Limited
✨Know Your Compliance Stuff
Brush up on compliance principles, especially GDPR and data privacy. Be ready to discuss how these regulations impact customer service and the importance of maintaining accurate records.
✨Show Off Your Organisational Skills
Prepare examples that showcase your ability to manage multiple responsibilities. Think about times when you successfully juggled compliance tasks with customer service duties and be ready to share those stories.
✨Practice Your Communication
Since this role involves a lot of client interaction, practice responding to common customer inquiries. Use clear and professional language, and think about how you would handle difficult situations or complaints.
✨Familiarise Yourself with the Company
Research the company’s values and recent news related to compliance and customer service. This will help you tailor your answers and show that you’re genuinely interested in the role and the organisation.
