At a Glance
- Tasks: Manage credit policies, collect debts, and maintain customer relationships.
- Company: Join a dynamic team focused on financial stability and growth.
- Benefits: Competitive salary, pension scheme, annual leave, and professional development.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a real impact on cash flow and customer satisfaction.
- Qualifications: Experience in credit control or finance, strong communication skills.
The predicted salary is between 30000 - 35000 £ per year.
We are looking for a Credit Controller who will be responsible for managing the company's credit policies and procedures, ensuring timely collection of outstanding debts, minimising bad debt exposure, and maintaining positive relationships with customers. The role supports healthy cash flow and contributes to the overall financial stability of the business.
Key Responsibilities
- Credit Management
- Assess and monitor customer creditworthiness.
- Set up and maintain customer credit accounts and limits.
- Review and approve credit applications in accordance with company policies.
- Regularly review customer credit limits and payment performance.
- Debt Collection
- Proactively manage the sales ledger and aged debt portfolio.
- Contact customers via telephone, email, and written correspondence to collect overdue payments.
- Negotiate payment plans where appropriate.
- Escalate problematic accounts and recommend legal action when necessary.
- Account Reconciliation
- Reconcile customer accounts and investigate discrepancies.
- Resolve invoice, payment, and account queries promptly.
- Liaise with internal departments to ensure billing accuracy and timely issue resolution.
- Reporting
- Produce weekly and monthly aged debt reports.
- Monitor key performance indicators relating to debtor days and collection performance.
- Provide updates to management on high-risk accounts and collection activities.
- Relationship Management
- Build and maintain professional relationships with customers.
- Work closely with Sales, Customer Service, and Finance teams to support effective credit control processes.
- Deliver excellent customer service while ensuring adherence to credit terms.
Skills and Experience
- Essential
- Previous experience in a Credit Control, Accounts Receivable, or Finance role.
- Strong understanding of credit control procedures and debt collection techniques.
- Excellent communication and negotiation skills.
- High level of accuracy and attention to detail.
- Strong organisational and time management skills.
- Proficiency in Microsoft Excel and accounting software.
- Desirable
- Knowledge of legal debt recovery procedures.
- AAT qualification or equivalent finance qualification.
Key Competencies
- Communication and interpersonal skills
- Negotiation and influencing
- Problem-solving and analytical thinking
- Customer focus
- Resilience and persistence
- Attention to detail
- Ability to work independently and as part of a team
Key Performance Indicators (KPIs)
- Reduction in overdue debt.
- Achievement of debtor day targets.
- Cash collection performance against monthly targets.
- Accuracy of customer account records.
- Resolution time for account queries.
Salary £30,000 - £35,000 per annum
Benefits Pension scheme, Annual leave entitlement, Professional development opportunities
Credit Controller in Rotherham employer: Omnia Outsourcing Limited
Join a dynamic team as a Credit Controller where your expertise will directly contribute to the financial health of our organisation. We pride ourselves on fostering a supportive work culture that values professional development, offering opportunities for growth and advancement within the company. Located in a vibrant area, we provide a competitive salary alongside a comprehensive benefits package, including a pension scheme and generous annual leave, making us an excellent employer for those seeking a rewarding career in finance.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Rotherham
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your negotiation skills. Since you'll be dealing with customers and debts, practice how you’d handle tough conversations. Role-playing with a friend can help you feel more confident!
✨Tip Number 3
Show off your analytical side! Be ready to discuss how you've used data to improve debt collection or manage credit risks in past roles. We love seeing candidates who can back up their experience with real results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make a difference in credit control.
We think you need these skills to ace Credit Controller in Rotherham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control and finance. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share specific examples of how you've successfully managed credit policies or collected debts in the past. Let us see your personality and passion for the role!
Showcase Your Skills:Don’t forget to mention your communication and negotiation skills. We want to know how you’ve built relationships with customers and resolved issues effectively. Be specific!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Omnia Outsourcing Limited
✨Know Your Credit Control Basics
Make sure you brush up on your knowledge of credit control procedures and debt collection techniques. Be ready to discuss your previous experience in these areas, as it shows you understand the role's requirements and can hit the ground running.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with customers, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully negotiated payment plans or resolved disputes in the past to demonstrate your excellent communication skills.
✨Be Ready for Problem-Solving Scenarios
Expect to be asked about how you would handle specific challenges, like dealing with a particularly stubborn debtor. Think through some scenarios beforehand and outline your approach to resolving issues while maintaining positive customer relationships.
✨Highlight Your Organisational Skills
This role requires strong organisational and time management skills, so be prepared to discuss how you prioritise tasks and manage your workload. Share examples of how you've effectively managed multiple accounts or deadlines in previous roles.
