At a Glance
- Tasks: Support compliance efforts and deliver top-notch customer service to clients.
- Company: Join a dynamic team focused on regulatory compliance and client satisfaction.
- Benefits: Flexible hybrid work, competitive pay, and opportunities for professional growth.
- Other info: Perfect for detail-oriented individuals who thrive in structured environments.
- Why this job: Make a difference by ensuring compliance while helping customers succeed.
- Qualifications: Experience in compliance or customer service, with strong organisational skills.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a proactive Compliance Admin and Customer Service Advisor to join our team. This hybrid role supports regulatory compliance efforts while also delivering high quality service to clients and internal stakeholders. Ideal candidates will be organised, communicative, and able to manage multiple responsibilities across compliance and customer service functions.
Key Responsibilities:
- Compliance Admin
- Assist in maintaining compliance records, policies, and procedures
- Monitor changes in laws and regulations relevant to the business
- Support audits and regulatory reporting activities
- Help ensure documentation and internal processes meet legal standards
- Coordinate with internal departments to ensure compliance across operations
- Customer Service
- Respond to customer inquiries via phone, email, or chat in a professional and timely manner
- Resolve client issues related to services, billing, or compliance documentation
- Log and track customer interactions and feedback
- Provide accurate product or service information and escalate issues as needed
- Help onboard new clients and ensure regulatory documents are completed correctly
Requirements:
- 3 years of experience in compliance, administration, customer service, or a related field
- Strong understanding of compliance principles (GDPR, data privacy, industry-specific standards) is a plus
- Ability to manage sensitive information with discretion
- Proficient in Microsoft Office and CRM/compliance software
This role is ideal for someone who enjoys structured work, values accuracy, and thrives in a customer-focused environment.
Locations
Customer Service & Compliance Officer in Rotherham, Yorkshire employer: Omnia Outsourcing Limited
Join a dynamic team that prioritises both compliance and exceptional customer service, offering a supportive hybrid work environment. Our company fosters a culture of collaboration and continuous learning, providing ample opportunities for professional growth and development. Located in a vibrant area, we offer unique advantages such as flexible working arrangements and a commitment to employee well-being, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Compliance Officer in Rotherham, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its compliance practices. Show us that you understand their values and how you can contribute to their customer service excellence.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to compliance and customer service scenarios. We want to see how you handle real-life situations!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Customer Service & Compliance Officer in Rotherham, Yorkshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in compliance and customer service. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be sure to mention your understanding of compliance principles and how you can contribute to our mission.
Showcase Your Organisational Skills:Since this role involves managing multiple responsibilities, let us know how you stay organised. Share examples of how you’ve successfully juggled tasks in previous roles – we love a good multitasker!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Omnia Outsourcing Limited
✨Know Your Compliance Stuff
Brush up on compliance principles, especially GDPR and data privacy. Be ready to discuss how these regulations impact customer service and the importance of maintaining accurate records.
✨Show Off Your Organisational Skills
Prepare examples that showcase your ability to manage multiple responsibilities. Think about times when you successfully juggled compliance tasks with customer service duties and be ready to share those stories.
✨Practice Your Communication
Since this role involves a lot of interaction, practice clear and professional communication. Role-play common customer inquiries and responses to demonstrate your ability to handle various situations effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to compliance and customer service. Prepare to explain how you would resolve issues or ensure compliance in specific situations, showing your proactive approach.
