Job Description
Omnia are looking to recruit a Customer Service Manager to lead, motivate and develop a team of customer service advisors to deliver excellent customer service while achieving agreed performance, quality and operational targets.
Key Responsibilities
·Lead and manage a team of customer service advisors on a day-to-day basis.
·Set clear performance expectations xbpsjku and ensure team members meet agreed KPIs
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Customer Service Manager in Dalton employer: Omnia Outsourcing Limited
Omnia is an exceptional employer that prioritises employee development and a positive work culture, making it an ideal place for those looking to grow in their careers. As a Customer Service Team Leader, you will benefit from comprehensive training opportunities, a supportive team environment, and the chance to lead a motivated group dedicated to delivering outstanding customer service. Located in a vibrant area, Omnia fosters a collaborative atmosphere where your contributions are valued and recognised.
