At a Glance
- Tasks: Ensure safety, provide customer service, and support daily operations at our vibrant padel club.
- Company: Join OMNI Padel UK Limited, a dynamic new padel facility with a thriving community.
- Benefits: Gain valuable experience in a fun environment while developing your skills in sports and customer service.
- Other info: Flexible hours, including evenings and weekends, with opportunities for personal growth.
- Why this job: Be part of an exciting journey in a growing sport and make a real impact on our community.
- Qualifications: Experience in customer-facing roles and a passion for sports, especially padel.
The predicted salary is between 20000 - 25000 £ per year.
OMNI Padel UK Limited is an exciting new padel facility based on Astwood Business Park. With x3 indoor courts, and x2 outdoor courts, coaching, events and café/bar, OMNI is going further than just padel! We’re looking for a dedicated and enthusiastic Club Assistant to join our team and help us develop a thriving community of players.
Duties
- Ensure the safety and wellbeing of all participants during activities
- Help maintain a clean and organised environment within the club premises
- Assist in setting up equipment and materials for activities and coaching sessions
- Provide friendly customer service on-site, by phone or via email
- Handle general enquiries, bookings and customer purchases
- Record customer feedback and support or elevate as necessary
- Open or close the club and help ensure the smooth running of daily operations
- Follow Health and Safety procedures
- Support daily tasks such as equipment and stock check to ensure all is usable
- Occasionally may be required to perform duties outside of this list.
Skills
- Experience working in a club or customer-facing environment such as hospitality, gyms, leisure clubs, sport facilities or tennis clubs
- Friendly and approachable demeanour with excellent interpersonal skills
- Strong communicator, organised, proactive and reliable
- Willingness to learn new systems and take initiative when needed
- Interest in padel and sports in general is preferred
- Strong organisational skills with the ability to manage multiple activities simultaneously
- Ability to work flexibly, including during evenings or weekends if required
This role offers an enriching environment where you can develop your skills while making a positive impact in a new business. We welcome applicants who are organised, proactive, and passionate about sport and fitness, particularly in padel.
Padel Club Coordinator & Guest Experience in Redditch employer: OMNI Padel UK LTD
OMNI Padel UK Limited is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about sports and community engagement. Located in the dynamic Astwood Business Park, employees benefit from a supportive environment that encourages personal growth and skill development, alongside opportunities to connect with fellow sports enthusiasts. With a focus on customer experience and teamwork, joining OMNI means being part of a pioneering venture in the padel scene, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Padel Club Coordinator & Guest Experience in Redditch
✨Tip Number 1
Get to know the club! Before your interview, check out OMNI Padel's website and social media. Familiarise yourself with their events, coaching sessions, and community vibe. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show your passion for padel! If you’ve played before or have any experience in sports, let us know! Share what you love about the game and how you can contribute to building a thriving community at OMNI.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm and keeps you on our radar. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Club Coordinator role!
We think you need these skills to ace Padel Club Coordinator & Guest Experience in Redditch
Some tips for your application 🫡
Show Your Passion for Padel:When writing your application, let your love for padel and sports shine through! We want to see your enthusiasm and how it aligns with our mission at OMNI. Share any experiences that highlight your interest in the sport.
Highlight Your Customer Service Skills:Since this role is all about creating a great experience for our guests, make sure to emphasise your customer service skills. Talk about previous roles where you’ve interacted with customers and how you made their experience memorable.
Be Organised and Clear:We appreciate a well-structured application! Keep your CV and cover letter organised, clear, and to the point. Use bullet points where necessary to make it easy for us to see your relevant skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our community right from the start!
How to prepare for a job interview at OMNI Padel UK LTD
✨Know Your Padel
Make sure you brush up on your knowledge of padel and the facility itself. Familiarise yourself with the rules, equipment, and the community vibe they’re aiming for. Showing genuine interest in the sport will definitely impress them!
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with guests, prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone or resolved a tricky situation.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you manage multiple tasks. You might want to share specific strategies you use to stay on top of things, especially in busy environments like clubs or gyms.
✨Ask Thoughtful Questions
Prepare some questions that show you’re genuinely interested in the role and the club’s future. Ask about their plans for community events or how they handle customer feedback. This shows you’re thinking about how you can contribute to their success!
