At a Glance
- Tasks: Ensure safety, assist with activities, and provide excellent customer service at our padel club.
- Company: Join OMNI Padel UK, a vibrant new padel facility with a community focus.
- Benefits: Gain valuable experience in a fun environment while developing your skills.
- Other info: Flexible hours, including evenings and weekends, with opportunities for growth.
- Why this job: Be part of an exciting team and help build a thriving padel community.
- Qualifications: Experience in customer service or sports environments; passion for padel is a plus.
The predicted salary is between 20000 - 25000 £ per year.
OMNI Padel UK Limited is an exciting new padel facility based on Astwood Business Park. With x3 indoor courts, and x2 outdoor courts, coaching, events and café/bar, OMNI is going further than just padel! We’re looking for a dedicated and enthusiastic Club Assistant to join our team and help us develop a thriving community of players.
Duties
- Ensure the safety and wellbeing of all participants during activities
- Help maintain a clean and organised environment within the club premises
- Assist in setting up equipment and materials for activities and coaching sessions
- Provide friendly customer service on-site, by phone or via email
- Handle general enquiries, bookings and customer purchases
- Record customer feedback and support or elevate as necessary
- Open or close the club and help ensure the smooth running of daily operations
- Follow Health and Safety procedures
- Support daily tasks such as equipment and stock check to ensure all is usable
- Occasionally may be required to perform duties outside of this list.
Skills
- Experience working in a club or customer-facing environment such as hospitality, gyms, leisure clubs, sport facilities or tennis clubs
- Friendly and approachable demeanour with excellent interpersonal skills
- Strong communicator, organised, proactive and reliable
- Willingness to learn new systems and take initiative when needed
- Interest in padel and sports in general is preferred
- Strong organisational skills with the ability to manage multiple activities simultaneously
- Ability to work flexibly, including during evenings or weekends if required
This role offers an enriching environment where you can develop your skills while making a positive impact in a new business. We welcome applicants who are organised, proactive, and passionate about sport and fitness, particularly in padel.
Padel Club Coordinator & Guest Experience employer: OMNI Padel UK LTD
OMNI Padel UK Limited is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about sports and community engagement. Located in the dynamic Astwood Business Park, employees benefit from a supportive environment that encourages personal growth and skill development, alongside opportunities to connect with fellow sports enthusiasts. With a focus on customer experience and teamwork, joining OMNI means being part of a pioneering venture in the padel community, where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Padel Club Coordinator & Guest Experience
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on OMNI Padel UK Limited. Understand their values, mission, and what makes them unique in the padel scene. This will help you tailor your answers and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service and creating a friendly atmosphere, think of examples from your past experiences where you've excelled in these areas. Be ready to share how you can contribute to a positive guest experience at the club.
✨Tip Number 3
Show your passion for padel! If you have any personal experiences with the sport or related activities, don’t hesitate to mention them. Your enthusiasm can set you apart from other candidates and demonstrate that you’re not just looking for any job, but specifically want to be part of the padel community.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance to stand out. Plus, it’s super easy to navigate, so why not give it a go?
We think you need these skills to ace Padel Club Coordinator & Guest Experience
Some tips for your application 🫡
Show Your Passion for Padel:When writing your application, let your enthusiasm for padel and sports shine through! We love seeing candidates who are genuinely excited about the sport and can bring that energy to our community.
Highlight Relevant Experience:Make sure to mention any previous roles in customer service or club environments. We want to know how your past experiences have prepared you for this role, so don’t hold back on those details!
Be Organised and Clear:Keep your application neat and structured. A well-organised application reflects your ability to manage multiple tasks, which is key for this role. Use bullet points if it helps make your skills stand out!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at OMNI Padel UK LTD
✨Know Your Padel
Make sure you brush up on your knowledge of padel and the facility itself. Familiarise yourself with the rules, equipment, and the community vibe they’re aiming for. Showing genuine interest in the sport will definitely impress them!
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with guests, prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond to help someone or resolved a tricky situation.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you manage multiple tasks. You might want to share specific strategies you use to stay on top of things, especially in a busy environment like a sports club.
✨Ask Thoughtful Questions
Prepare some questions that show you’re genuinely interested in the role and the club’s future. Ask about their plans for community events or how they envision the guest experience evolving. This shows you’re not just looking for any job, but are excited about being part of their team.
