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- Tasks: Support the Housekeeping Department with admin tasks and team coordination.
- Company: Join Omni Facilities Management, a leader in outsourced services for hotels since 1980.
- Benefits: Enjoy flexible learning, retail discounts, and up to 28 days paid holiday.
- Why this job: Be part of a dynamic team in a reputable company with career progression opportunities.
- Qualifications: Previous experience in a supervisory role or office coordination is preferred.
- Other info: Immediate start available; flexible shifts across a 24/7 operation.
Immediate start following a successful interview
We\’re hiring an Office Coordinator to join our amazing team here at Omni Facilities Management
Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.
We are currently looking for enthusiastic and self-motivated candidates for the position of Office Coordinator to be responsible for ensuring that all team members are adequately trained in the department to the standard required.
Benefits from working with the company:
- Two weekly payments
- Up to 28 days paid holiday per year
- Permanent contract of employment
- Career progression on to our Management Programs & Flexible Learning Courses
- Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets
- Opportunity to work with great teams for an industry leader!
Shift Pattern:
Up to 37.5 hours a week, Monday to Sunday (24/7 Operation)
MAIN DUTIES:
- Provides administrative support for the Housekeeping Department, to include managing the PMS, screening and handling telephone and radio communications and coordinating with all team members.
- Serves as a primary point of direct administrative contact and liaison with other departments.
- Gathers, enters and/or updates data to maintain departmental records and databases as appropriate; establishes and maintains files and records for the housekeeping office.
- Prepare all checks sheets, lists, reports etc. for the coming day.
- Ensure at commencement and finish of each shift that all keys are in the appropriate place and are signed for.
- Ensure all radios are charged and working and report faults as required.
- Note any guest requests and requirements (including VIP allocations) and ensure these are communicated to the relevant staff members and actioned.
- Log all maintenance issues as reported.
- Ensure that the number of departure rooms being returned as inspected is monitored throughout the shift and all pending rooms are returned as soon as possible.
- Ensure any handover is written in the Handover Book for the upcoming shift.
- Carry out any other reasonable tasks as required.
PREVIOUS REQUIRED EXPERIENCE:
- Desirable to have previous Supervisor or Office Coordinator experience from a busy hotel housekeeping environment.
- Previous experience in dealing with administrative tasks.
ESSENTIAL SKILLS:
- Excellent interpersonal and communication skills and the ability to work effectively with people at different levels.
- Excellent written and verbal communication skills
- Proficient in the use of Microsoft office packages including Word, Excel and Outlook
- Word processing and/or data entry skills
- Ability to work effectively under pressure
- Excellent organisation skills
- Knowledge of office management principles and procedures
- Flexible with a willingness to learn.
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Office Coordinator employer: Omni Facilities Management
Contact Detail:
Omni Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Coordinator
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, such as PMS systems and Microsoft Office. Being able to demonstrate your proficiency in these areas during the interview can set you apart from other candidates.
✨Tip Number 2
Research Omni Facilities Management and their operations within the hotel industry. Understanding their values and how they support their clients will help you align your answers with what they are looking for in a candidate.
✨Tip Number 3
Prepare examples from your past experience that showcase your organisational skills and ability to work under pressure. Be ready to discuss how you've successfully managed administrative tasks or coordinated teams in previous roles.
✨Tip Number 4
Practice your communication skills, as excellent interpersonal abilities are essential for this role. Consider role-playing common interview questions with a friend to build confidence in articulating your thoughts clearly.
We think you need these skills to ace Office Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles in office coordination or supervisory positions within a hotel environment. Emphasise your administrative skills and familiarity with Microsoft Office packages.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as excellent communication and organisational abilities, and provide examples of how you've successfully managed similar tasks in the past.
Highlight Relevant Experience: In your application, clearly outline any previous experience dealing with administrative tasks, particularly in a busy hotel housekeeping environment. Use bullet points to make it easy for the hiring team to see your qualifications at a glance.
Proofread Your Application: Before submitting your application, take the time to proofread for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Office Coordinator role.
How to prepare for a job interview at Omni Facilities Management
✨Showcase Your Organisational Skills
As an Office Coordinator, you'll need to demonstrate excellent organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, highlighting how you prioritised and kept everything on track.
✨Communicate Clearly
Strong communication is key in this role. During the interview, practice clear and concise communication. Be ready to discuss how you've effectively communicated with team members and other departments in previous roles, especially in a busy environment.
✨Familiarise Yourself with the Company
Research Omni Facilities Management and understand their services and values. Being knowledgeable about the company will not only impress the interviewers but also help you tailor your answers to align with their goals and culture.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to handle guest requests, manage maintenance issues, or coordinate with different teams, and be prepared to explain your thought process and actions.
