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- Tasks: Lead and deliver training programmes for housekeeping teams across hotels in the UK.
- Company: Omni Facilities Management has been a trusted leader in outsourced services since 1980.
- Benefits: Enjoy competitive pay, up to 20 days holiday, and exclusive company perks.
- Why this job: Join a supportive team and make a real impact in the hospitality industry.
- Qualifications: Experience as a Housekeeping Supervisor or Trainer is essential; training qualifications are a plus.
- Other info: Immediate start available with clear career progression opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Immediate start following a successful interview
We\’re hiring an Housekeeping Trainer to join our fantastic team here at Omni Facilities Management.
Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups, including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.
We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Trainer to be responsible for ensuring that all team members are adequately trained in the department to the standard required.
Benefits from working with the company:
- Two weekly payments
- Up to 20 days of paid holiday per year + 8 bank holidays
- Permanent contract of employment
- Enrolled onto our Trainer Academy providing you with a Training Qualification in both Training and Health and Safety
- Career progression on to our Management Programs & Flexible Learning Courses
- Company Benefits include retail discounts on food, shopping, clothes, and holidays. eating out and up to 55% on cinema tickets
- Opportunity to work with great teams for an industry leader!
Shift Pattern:
Up to 37.5 hours a week, Monday to Sunday (24/7 Operation)
MAIN DUTIES:
- Train each team member so that they are proficient enough to perform the key tasks and duties required
- Carry out refresher training and monitor and record trainees’ aptitude to ensure that they are delivering the expected standards in the time allocated
- Check the grooming standards before the start of the shift
- Liaise with department management or Area Manager regarding any relevant issues concerning staff
- Ensure all staff are trained on and fully conversant with all relevant areas of Health & Safety and required training paperwork is completed and signed
- Ensure all staff are trained on and adhere to policies and procedures, e.g., lost property
- Ensure employees are re-trained when required
- Assist with ensuring staff have all the necessary equipment needed to perform their duties
- Ensure all electrical equipment is in good working order and is checked regularly.
- Complete weekly audits with the Area Manager, where appropriate and action issues
- Complete quality checks using the Omni Facilities Management quality app daily
PREVIOUS REQUIRED EXPERIENCE
- Previous experience as a Housekeeping Supervisor or Trainer in a large hotel
- Excellent knowledge of housekeeping operations
- Previous experience in delivering training to a diverse range of employees
- Desirable to have a training qualification
ESSENTIAL SKILLS
- Excellent written and verbal communication skills
- Excellent interpersonal skills
- Ability to motivate and inspire others
- Ability to work effectively under pressure
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Housekeeping Trainer employer: Omni Facilities Management
Contact Detail:
Omni Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Trainer
✨Tip Number 1
Familiarise yourself with the ALOHA Academy and its training programmes. Understanding the core values and objectives of the academy will help you align your training approach with their standards, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of Omni Facilities Management. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully trained housekeeping staff in the past. Highlighting your experience with diverse teams and your ability to adapt training methods will demonstrate your suitability for the role.
✨Tip Number 4
Showcase your knowledge of Health & Safety regulations relevant to housekeeping. Being well-versed in these areas will not only impress the hiring team but also underline your commitment to maintaining high operational standards.
We think you need these skills to ace Housekeeping Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and training. Emphasise any previous roles as a Housekeeping Supervisor or Trainer, and include specific achievements that demonstrate your ability to lead and deliver training programmes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and training. Mention your understanding of the ALOHA Academy and how you can contribute to its success. Use specific examples from your past experiences to illustrate your skills and motivation.
Highlight Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've successfully motivated and inspired others in previous roles.
Showcase Adaptability: In your application, mention instances where you've successfully adapted to changing priorities or worked effectively under pressure. This will demonstrate your ability to thrive in a dynamic environment, which is essential for the Housekeeping Trainer position.
How to prepare for a job interview at Omni Facilities Management
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your passion for training and how it contributes to excellent service in housekeeping.
✨Demonstrate Training Experience
Be prepared to discuss your previous experience as a Housekeeping Supervisor or Trainer. Provide examples of training programmes you have led, focusing on how you ensured team members met operational standards.
✨Highlight Communication Skills
Since strong communication is key in this role, practice articulating your thoughts clearly. Use examples from past experiences where your communication skills helped motivate or inspire a team.
✨Prepare for Scenario Questions
Anticipate scenario-based questions related to training delivery and compliance with Health & Safety regulations. Think about how you would handle various situations and be ready to share your thought process.