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- Tasks: Train and inspire housekeeping teams to deliver top-notch service in leading hotels.
- Company: Join Omni Facilities Management, a trusted name in hotel services since 1980.
- Benefits: Enjoy competitive pay, flexible hours, and amazing discounts on shopping and entertainment.
- Other info: Great career progression opportunities and a supportive team environment await you!
- Why this job: Make a real impact by shaping the future of hotel housekeeping standards.
- Qualifications: Experience in housekeeping supervision or training is essential; training qualifications are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Immediate start following a successful interview. We're hiring a Housekeeping Trainer to join our fantastic team here at Omni Facilities Management. Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups, including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.
Benefits from working with the company:
- Two weekly payments
- Up to 20 days of paid holiday per year + 8 bank holidays
- Permanent contract of employment
- Enrolled onto our Trainer Academy providing you with a Training Qualification in both Training and Health and Safety
- Career progression on to our Management Programs & Flexible Learning Courses
- Company Benefits include retail discounts on food, shopping, clothes, and holidays, eating out and up to 55% on cinema tickets
- Opportunity to work with great teams for an industry leader!
Shift Pattern: Up to 37.5 hours a week, Monday to Sunday (24/7 Operation)
MAIN DUTIES:
- Train each team member so that they are proficient enough to perform the key tasks and duties required
- Carry out refresher training and monitor and record trainees’ aptitude to ensure that they are delivering the expected standards in the time allocated
- Check the grooming standards before the start of the shift
- Liaise with department management or Area Manager regarding any relevant issues concerning staff
- Ensure all staff are trained on and fully conversant with all relevant areas of Health & Safety and required training paperwork is completed and signed
- Ensure all staff are trained on and adhere to policies and procedures, e.g., lost property
- Ensure employees are re-trained when required
- Assist with ensuring staff have all the necessary equipment needed to perform their duties
- Ensure all electrical equipment is in good working order and is checked regularly
- Complete weekly audits with the Area Manager, where appropriate and action issues
- Complete quality checks using the Omni Facilities Management quality app daily
PREVIOUS REQUIRED EXPERIENCE:
- Previous experience as a Housekeeping Supervisor or Trainer in a large hotel
- Excellent knowledge of housekeeping operations
- Previous experience in delivering training to a diverse range of employees
- Desirable to have a training qualification
ESSENTIAL SKILLS:
- Excellent written and verbal communication skills
- Excellent interpersonal skills
- Ability to motivate and inspire others
- Ability to work effectively under pressure
Housekeeping Trainer in Brighton employer: Omni Facilities Management
Contact Detail:
Omni Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Trainer in Brighton
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Omni Facilities Management. Understanding their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to training and housekeeping. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your skills! During the interview, be ready to discuss specific examples of how you've trained others or improved housekeeping operations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Housekeeping Trainer role.
We think you need these skills to ace Housekeeping Trainer in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housekeeping Trainer role. Highlight your previous experience in housekeeping and any training you've delivered. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about training and how you can motivate others. Keep it engaging and relevant to the job description, so we know you’re the right fit.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, plus you’ll get all the latest updates on your application status directly from us!
How to prepare for a job interview at Omni Facilities Management
✨Know Your Stuff
Make sure you brush up on your housekeeping knowledge and training techniques. Familiarise yourself with the latest standards in the industry, especially those relevant to major hotel groups like IHG and Hilton. This will show that you're not just a trainer but someone who understands the ins and outs of housekeeping operations.
✨Showcase Your Training Skills
Prepare to demonstrate your training abilities during the interview. Think of examples where you've successfully trained staff or improved their performance. Be ready to discuss how you motivate and inspire others, as this is key for the role of a Housekeeping Trainer.
✨Communicate Clearly
Since excellent communication skills are essential for this position, practice articulating your thoughts clearly and confidently. You might even want to prepare a brief training session on a housekeeping topic to showcase your verbal skills and ability to engage an audience.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, such as how you'd handle a team member not meeting grooming standards or how you'd conduct a refresher training session. Think through these situations beforehand so you can provide thoughtful, structured responses that highlight your problem-solving skills.