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- Tasks: Lead and inspire the housekeeping team while ensuring top-notch cleanliness standards.
- Company: Join Omni Facilities Management, a leader in hotel services since 1980.
- Benefits: Enjoy competitive pay, flexible learning, and discounts on shopping and entertainment.
- Why this job: Make a real impact in a dynamic environment with great career progression opportunities.
- Qualifications: Experience in housekeeping management and strong leadership skills.
- Other info: Work with amazing teams in a supportive and engaging atmosphere.
The predicted salary is between 25000 - 30000 £ per year.
We're hiring a Head Housekeeper to join our amazing team here at Omni Facilities Management. Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups.
We are currently looking for enthusiastic and self-motivated candidates for the position of Head Housekeeper to support the hotel in assuming responsibility for the daily operation of the contract housekeeping function and other departments within the hotel where the company has a presence.
Benefits from working with the company:
- Two weekly payments
- Up to 28 days paid holiday per year
- Permanent contract of employment
- Career progression on to our Management Programs & Flexible Learning Courses
- Company Benefits including retail discounts on food, shopping, clothes, holidays, eating out and up to 55% on cinema tickets
- Opportunity to work with great teams for an industry leader!
Shift Pattern: Up to 37.5 hours a week, Monday to Sunday (24/7 Operation)
Main Duties:
- People: Engage, train, lead and inspire the housekeeping team. Ensure clear lines of communication both with the hotel and the company and participate fully as a Senior Manager within the business. Liaise with Area Manager and Regional Manager on a regular basis. Manage the process of authorised absence and ensure that the absence is covered without interruption to the business.
- Quality: Organise and delegate tasks to team members under your direction. Develop, maintain, and review housekeeping policies and best practice systems and procedures. Conduct quality inspections and identify areas for improvement. Ensure all maintenance defects are reported and rectified.
- Profit: Ensure that hours of work are properly recorded and submitted to the company for timely processing.
Head Housekeeper at Residence Inn by Belfast Titanic Quarter / Aloft Belfast Titanic Quarter employer: Omni Facilities Management
Contact Detail:
Omni Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper at Residence Inn by Belfast Titanic Quarter / Aloft Belfast Titanic Quarter
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Omni Facilities Management or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Knowing what makes Omni Facilities Management tick will help you stand out as a candidate who truly gets the brand and its mission.
✨Tip Number 3
Show off your leadership skills! As a Head Housekeeper, you'll need to inspire your team. Think of examples from your past where you've successfully led a team or improved processes, and be ready to share them during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the amazing team at Omni Facilities Management.
We think you need these skills to ace Head Housekeeper at Residence Inn by Belfast Titanic Quarter / Aloft Belfast Titanic Quarter
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Head Housekeeper role shine through. We want to see that you’re genuinely excited about leading a team and ensuring top-notch housekeeping standards.
Tailor Your CV: Make sure your CV is tailored to highlight relevant experience in housekeeping and team management. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the perfect fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Omni Facilities Management
✨Know Your Stuff
Before the interview, make sure you’re familiar with the key responsibilities of a Head Housekeeper. Brush up on your knowledge of housekeeping standards, health and safety policies, and how to manage a team effectively. This will show that you’re not just interested in the role but also prepared for it.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be leading a team, so be ready to discuss your leadership style. Prepare examples of how you've successfully trained or motivated a team in the past. Highlight any experience you have with performance evaluations or managing staff welfare, as this is crucial for the role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a team member's absence or resolving a guest complaint. Think through your responses ahead of time, focusing on how you would maintain quality and efficiency while ensuring team morale stays high.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how success is measured in the housekeeping department. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.