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- Tasks: Lead and inspire the housekeeping team while ensuring top-notch service standards.
- Company: Join Omni Facilities Management, a leader in outsourced services for hotels.
- Benefits: Enjoy competitive pay, flexible learning, and discounts on shopping and entertainment.
- Why this job: Make a real impact in a dynamic environment with great career progression opportunities.
- Qualifications: Experience in housekeeping management and strong leadership skills required.
- Other info: Work with a fantastic team in a supportive and engaging workplace.
The predicted salary is between 30000 - 40000 £ per year.
We're hiring a Head Housekeeper to join our amazing team here at Omni Facilities Management. Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri‑La, Ritz‑Carlton and Resorts World.
We are currently looking for enthusiastic and self‑motivated candidates for the position of Head Housekeeper to support the hotel in assuming responsibility for the daily operation of the contract housekeeping function and other departments within the hotel where the company has a presence.
Benefits from working with the company:- Two weekly payments
- Up to 28 days paid holiday per year
- Permanent contract of employment
- Career progression on to our Management Programs & Flexible Learning Courses
- Company Benefits including retail discounts on food, shopping, clothes, holidays, eating out and up to 55% on cinema tickets
- Opportunity to work with great teams for an industry leader!
- Engage, train, lead and inspire the housekeeping team
- Ensure clear lines of communication both with the hotel and the company and participate fully as a Senior Manager within the business
- Liaise with Area Manager and Regional Manager on a regular basis
- Manage the process of authorised absence and ensure that the absence is covered without interruption to the business
- Ensure all staff are fully conversant with Health & Safety policies and procedures and attend relevant training
- Support and take responsibility for the welfare of pregnant employees, including carrying out pregnancy risk assessments
- Evaluate performance of all team members under your direction, including conducting regular team member appraisals
- Positively represent the housekeeping department and Omni Facilities Management Ltd in daily operations meetings
- Organise and delegate tasks to team members under your direction
- Develop, maintain, and review housekeeping policies and best practice systems and procedures and standards
- Conduct quality inspections using the Omni Facilities Management quality app and identify and manage areas where improvements can be made
- Ensure all maintenance defects are reported and rectified
- Promote a culture where all wastage is kept to a minimum
- Ensure all guest laundry, dry cleaning is processed in accordance with the hotel’s procedures
- Complete audits with your Area Manager and or Hotel General Manager, where appropriate and action issues
- Check a certain amount of rooms daily
- Public areas and linen room quality checks and management
Head Housekeeper/Housekeeping manager in Aberdeen employer: Omni Facilities Management
Contact Detail:
Omni Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper/Housekeeping manager in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Head Housekeeper role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Omni Facilities Management and their values. Show us that you understand our commitment to quality and teamwork, and be ready to share how your experience aligns with our mission. Confidence is key!
✨Tip Number 3
Don’t underestimate the power of a follow-up! After an interview, drop us a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds as we make decisions.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of our amazing team at Omni Facilities Management.
We think you need these skills to ace Head Housekeeper/Housekeeping manager in Aberdeen
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for housekeeping shine through! We want to see how much you love creating a clean and welcoming environment for guests.
Tailor Your CV: Make sure your CV is tailored to the Head Housekeeper role. Highlight your experience in leading teams, managing operations, and any relevant training you've completed. We want to see how you fit into our amazing team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with Omni Facilities Management.
How to prepare for a job interview at Omni Facilities Management
✨Know Your Stuff
Before the interview, make sure you’re familiar with Omni Facilities Management and their values. Research their approach to housekeeping and any recent news about the company. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be leading a team, so be ready to discuss your leadership style. Prepare examples of how you've successfully trained and motivated teams in the past. Highlight any specific challenges you faced and how you overcame them.
✨Emphasise Health & Safety Knowledge
Given the importance of health and safety in this role, brush up on relevant policies and procedures. Be prepared to discuss how you’ve implemented these in previous positions and how you would ensure compliance within your team at Omni.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the housekeeping department. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.